Written on: 13/08/2014 by Jazmyn366 (1 review written)
I booked with this website and arrived at my hotel with my "booking voucher" and ID #. The hotel Best Western said that they had been booked for hours and that there was no way I could've booked a room since there was no vacancy. They said that they've never seen a voucher like the one I provided and they've never even heard of this website. My name was not even in their system. They told me that whoever I booked through took my money and that I would have to take it up with them (agoda). It was 3am and we had absolutely nowhere to stay. We were four hours away from home.
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