Written on: 20/04/2014 by wengsoon (1 review written)
Always use Agoda.com to seek, compare and book rooms, even when researching for future travels.
Offers many choices in main cities, clear and fairly accurate map and google earth images of location.
Their reviews help somewhat however at times, reviews not as good as tripadvisor.
One feature agoda SHOULD improve on, is to DISPLAY ACTUAL PRICES rather than hide the service and taxes, keeps us guessing what the total price is. Point to fact, booking.com provides the total cost including services and taxes, plus, they quote based on your stay (X nights) hence the whole stay. Agoda displays the LOWEST price per night (before taxes and service charge) which is actually very irritating.
The one characteristic that agoda wins over booking(.com) are choices and options. Agoda has better number of options.
On accuracy of description of the actual premises or rooms, I find both agoda and booking fairly inaccurate, both tend to OVERSELL (probably haven't verified information provided by the hotels/vendors). And to the extent, (from reading reviews by users on Ho Chin Minh City hotels), that these hotels tend to abuse the agoda and overbook, but not providing what was promised. Customers are stranded with either a bad room, or no rooms and by their reviews, Agoda can't/won't help either.
Overall, for ease of use and vast options, agoda is a good choice.
As rated by our community of reviewers
" Buyer beware be very aware " Read More
" Last trip " Read More
" Should be called holiday cons " Read More
" Appalling customer service " Read More
" Holiday Service at its best. " Read More