Written on: 09/04/2014 by Dmcxander (1 review written)
I have been using Agoda for a couple of years now and prefer its website ergonomics and functionality to anything else on the market. Agoda could add more currencies to the drop down selection (PHP - Philippines Pesos would have been useful to me).
The reviews seem to be ok but as usual, seem to attract the people who have extreme views caused by understandable but rare occupancies. Seem to get the most sensible reviews from business men/women and families with young children. Maybe Agoda should be following up poor reviews and challenging hotels to explain and improve. Agoda's strength in the market place would act as real leverage here...using that power effectively would demonstrate to Agoda's customers that they are on our side...not just the hotels.
On the whole however, an excellent example of a customer focused website...keep up the good work!
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