rude staff at kiss garden home hotel, hatyai thailand

4.6 / 5
99% of users recommend this

ThilaMahen1's review of Agoda -


“rude staff at kiss garden home hotel, hatyai thailand”

Written on: 07/11/2013 by ThilaMahen1 (1 review written)

I need to thank agoda to give me the hotel rates for a reasonable price. I come from Malaysia with full of expectations that I will have a gud vacation here.. when I reach hotel..the receptionist never welcome or wish us. She treat me like I owed her money. She say I didn't have any booking even after I told her i got reservation and tell her the booking num. She not even helpful at all and I feel so angry with her. After I check in, I went out again ask her got map or is there any place to visit.. she reply 'sorry no map' I ask her again.. any places for tour or not? She didn't reply me anything. The second day.. my daughter vomited on the small towel. I tried to wash it but there is still a little stain as I don't have soap and brush to wash it. I informed the housekeeping too. The receptionistt told us to pay 200bht because we dirty the towel.. she was very rude to me snd I told her I wont pay..she say she wont let me out from hotel if I never pay. Staff rattya thr receptionist of kiss garden home hotel near market area hatyai thailand.

we dirty the small towel.

Get Great Holidays Deals From Expedia
Report this review
Great Deals on Expedia