Written on: 05/09/2013
I've been complaining about my refund but it's been a month already and yet, nothing happened. Everytime i call them, they keep saying 'check your bank statement after 7 working days', which i've done everyday as i've got online banking.
Then recently, i spoke to a very rude call centre agent. I've been professional in dealing with the matter but she was insistent and stroppy that they've already refunded it. She even let me wait for long time, when she came back and found that refund has not been made yet, she started being nice.
As rated by our community of reviewers
" Torremolinos Holiday " Read More
" PLEASE DO NOT BOOK WITH JETLINE TRAVEL " Read More
Written by CANDLLISBURN
" Excellent and professional service!!! " Read More
Written by MsMinhas
" Bellevue " Read More
" Incredible service - prompt and extremely helpful! " Read More