Written on: 05/09/2013
I've been complaining about my refund but it's been a month already and yet, nothing happened. Everytime i call them, they keep saying 'check your bank statement after 7 working days', which i've done everyday as i've got online banking.
Then recently, i spoke to a very rude call centre agent. I've been professional in dealing with the matter but she was insistent and stroppy that they've already refunded it. She even let me wait for long time, when she came back and found that refund has not been made yet, she started being nice.
As rated by our community of reviewers
" Great Service, Great Prices " Read More
" Great Booking Experience! " Read More
" ... sorry, I reacted too soon " Read More
Written by alvin101
" No hurry " Read More
" Called spoke with karenm and he was amazing so helpful " Read More