written by JoeShurgot on 26/09/2015
I was very pleased to have a very professional, intelligent and friendly young lady assist me in finding the right flights at the best price. This young lady was on top of everything from start to finish including seat assignments and even meal selection. Her communication skills are to be envied by all whether it was in her very prompt, informative email messages or her courteous and friendly telephone conversations. She seemed genuinely concerned that I understood the entire online ticketing process and answered all my questions correctly and in an understandable manner. She possesses just the right mixture of humor, cordiality and professionalism. She is absolutely an asset to this company and would be to any company. I truly did not expect this kind of dedication to customer service, but I was and am truly pleased to have had this experience with such a pleasing individual. Many thanks for everything and I hope we will be able to communicate more in the future.
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