variable service

ASAP Tickets Services www.asaptickets.com
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primerouso's review of ASAP Tickets Services www.asaptickets.com

“variable service”

★★★☆☆

written by primerouso on 14/08/2015

This was a last minute booking to Mexico. Their "too good to miss" price when you search is usually not what you are going to get unless you are very flexible with your dates. However, having said that, they were still able to get me a reasonably priced airfare 1 week before flying to Cancun. But it was not without its hassle. The first agent I spoke with , was very inexperienced and messed up our booking resulting in a cancellation of our flights. When that happened, she said the best she could do was a fare either double or $200 more than what we originally booked. So, I spoke to another agent , luckily more competent , who got me a fare only slightly more than the original but on a different return date. In the end, I still got a booking though it was anxiety filled. I would still recommend though with a lot of warnings.

Asapsupport's Response to primerouso's Review

Written on: 18/08/2015

Dear Customer,

Thank you for your review. We highly appreciate any feedback that might help us improve the service.

The lowest price on our website is a special ASAP Tickets Super Saver Fare with advance purchase requirement. This option is appropriate for those travelers, who are quite flexible with their dates.

We always strive to provide the lowest price for our customers that are not available online.

The airlines change their fares and the availability of the seats on daily basis. Most airlines file their fares with the Airline Tariff Publishing Company. These file updates can occur several times a day. The airlines manage their seat inventory through their reservation systems. In most cases, they decrease or increase the seat inventory (and thus the fare availability) based on many factors which may include for example reservation cancellations or load factor on certain flights. We cannot predict the fare value nor can it guarantee that the airlines will not release cheaper seat inventory.

We strive to place our customers at the center of our service, so when we get things wrong or fail to meet your expectations we welcome the opportunity to make things right.

We wish you a great flight and please don’t hesitate to contact your travel agent directly should you have any concerns regarding your trip.

Kind regards,
ASAP Tickets team

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