Written on: 01/05/2014 by Adkins266 (1 review written)
On arrival in Tenerife our transfer was 1 hour late, many passengers decided to use taxis and pay the extra expense so they could be in their accommadation as soon as possible so they could start there holiday.
I found the staff at the Las Piramides Holiday very unhelpful when on arrival i was given a room which was remote and unsafe (patio door broken)on the ground level My sister-in-law offered to sleep in with me the first night as i would not have felt sfe there on my own. Another couple who came with us on the trip also had to be moved from their unsuitable accommodation. I paid £750 for this holiday and i would not stay in this accommodation again.
I have used A1 travel before so dissappointed this time.I did all the administration of the holiday myself so expected more of the service provision at the other end at least.
As rated by our community of reviewers
" Hotel from hell... nothing like as advertised " Read More
" Very very satisfied " Read More
Written by Ddampare
" Dreadful customer services " Read More
" Phone queue " Read More
" Took all the hassle out of the holiday " Read More