I had excellent support from an A1 operative who was very patient and kept checking that I had all the correct reference numbers written down. I have travelled many times but do not seem to recall getting the ABTA and ATOl certificates before so I see this as an advantage for A1. Interestingly we had two transfers booked from the airport to the hotel but wasn't a problem for us.
All in all an extremely efficient travel service and I will certainly use them again.
By the way I haven't claimed my £20 voucher for writing this review as I did not need that incentive. Well done A1.
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