Written on: 25/10/2013
Had a great time booking with a1 travel. The agent I spoke to helped me a lot, by recommending me to a great hotel, giving me a discount and giving me a good time frame in which to pay for the holiday. This was my first ever holiday and my friend and I were thoroughly pleased as everything run smoothly. No complaints about a1. Would definetely recommend. My only fault was that I tried to call back a day before before setting off for my holiday to ask for imformation regarding baggage allowance but the agent that I spike to was very rude. And after giving me the details hung up rudely. Not very good customer service on her part. But as my original agent had dealt with me soo kindly I won't hold a grudge.
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