Ripoff - do not book!!

★★★★☆
4.0
83.0% of users recommend this

Guest's review of A1 Travel www.a1travel.com

“Ripoff - do not book!!”

★☆☆☆☆

written by on 20/08/2012

I booked with these people and was told my resort and hotel were booked. We headed off and after a smooth flight and a coach pick up was dropped at our hotel. After the coach left we were told by the hotel that we were not booked in and that we had to go to a completely different resort!!

The hotel was not geared up for the British and was in a VERY busy place with no sea views-which we had paid for. We had to pay 100 euros for the taxi fare and although we spent 2 days trying to re organise our pick up back to the airport, (we were only there 3 days!!) nobody picked us up and we had to pay the extra to get back to the airport. We were told we would be refunded at the airport - load of rubbish as they do not hold cash at the transfer stand!

They took our money and lied to us. They tell you its all booked and then when you get to resort you find out you are on a totally different holiday. My father was dying at the time and it was a3 day break for myself and daughter from caring 24/7!!!

We have had no money back and as many travellers have said, A1 travel never seem to receive any receipts to claim anything back.

Do not try and save money with this company, it ends up costing loads more and you DO NOT get the holiday you book.

Step up A1 and pay us back!!

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