321Travel Reviews - www.321travel.co.uk

★★★★☆
4.0 / 5
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★☆☆☆☆

“Let us down badly!”

Written on: 07/02/2013

Called them Tuesday 5th February 2013 as they advertised a holiday From Edinburgh to Cyprus for one week from Saturday 9th of February 2013. Booked the holiday, gave card details and was advised that I would get an e-mail confirming all as there were six places still available. Thursday 7th February, called as still no confirmation and told someone would call later. 18.16pm - Thursday 7th February I receive a call to tell me that they can't get me on the flights therefore no holiday! They… Read Full Review

321Travelltd's Comment

Written on: 03/09/2013

We are sorry for your experience. In peak holiday periods flights do sell or go up in price quickly. It is a fluid system and on occasion completely out of our control if we cannot confirm anything. No money had been taken and if we could source you flights within your budget we would have done so.


321 Travel.

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★☆☆☆☆

“VERY RUDE”

Written on: 02/02/2013 by E.John (1 review written)

Spoken to somebody named Paul who claimed to be the manager after not being able to book a holiday due to their phone lines not working properly and he was disgustingly rude and HUNG UP ON ME after i questioned why he was trying to charge an extra £20 for not booking last night.Will never ever use this company again… Read Full Review

321Travelltd's Response to E.John's Review

Written on: 03/09/2013

We are very sorry to hear you feel you had a bad customer service experience. Apologies from 321 Travel.

321 Travel.

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H4Rj's Response to E.John's Review

Written on: 15/11/2013

Then they apologise 7 months later?

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★☆☆☆☆

“Worst company I have ever used”

Written on: 21/11/2012 by kathleens (1 review written)

Booked with 321 holidays to Lanzarote in November. We believed we were flying from Newcastle but NO. Left home at 4a.m. in morning to go to Airport. Flight with Monarch to Gatwick. Were in the airport 4 hours, 2 hour delay. Flight flew to Tenerife instead as they said it was windy. Taken to hotel overnight having been kept on the plane an extra hour. Arrived the next day at our hotel the Caleta, in Playa Blanca. Could find no fault with this all inclusive very nice. Week later we flew… Read Full Review

321Travelltd's Response to kathleens's Review

Written on: 03/09/2013

Sorry for your troubles, 321 Travel have no control over planes arriving in other airports for safety reasons.

You were on an in-direct flight as you well know as it saved you hundreds of pounds on your holiday, as per the terms of flights that were read to you.

Your card was used so you had total control over your booking.



321 Travel.

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★★★★☆

“got me what nobody else could”

Written on: 12/11/2012

My friends had booked to go to benidorm for the school holidays to the los dalmatas I was trying to add in but the company they had booked with couldnt give me a price that i could afford. I had called these people through Holiday discount centre and they got me in on a fraction of the cost I was being quoted elswhere? All I say is credit where credits due otherwise I would never had been able to afford it they put me on a seat saver option which meant I came home via barcelona on the way home… Read Full Review

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