321Travel Reviews - www.321travel.co.uk

★★★★☆
4.0 / 5
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★★★★★

“Cheaper than chips”

Written on: 13/08/2013 by Egyptholiday13 (1 review written)

Just booked a last minute summer break, rang so many places to try to get to Egypt next week and everyone was quoting me about £1000 each!!!! This was to much but 321 got me there for £800 each and when there's 4 of you that's a massive saving! Don't mind the quick stop in Amsterdam for 1 hours going out its saved me a bundle, thanks guys!!!!… Read Full Review

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★☆☆☆☆

“Beyond A Joke”

Written on: 12/08/2013 by GemmaLouiseSchofield (1 review written)

Only giving this travel company one star because i had to to write a review. Managed to put the outgoing flight in my correct name and the return flight in someone elses, notified them of this before i flew & they told me to go enjoy my holiday and that they would have another boarding card emailed to me. This was a complete lie, couldn't get in touch with them either which ruined my holiday as the last 2 days of a 4 day break were spent trying to sort this and worrying about how i was going to… Read Full Review

321Travelltd's Response to GemmaLouiseSchofield's Review

Written on: 12/08/2013

Miss Schofield, utmost apologies for the debacle on your flights. Looking into this, it is nearly a year and a half old and it seemed as though Ryanair had resolved thier mistake. We hadn't refunded you, nor could the TTA help as Ryanair had mispelt your name on the reservation. I have looked into the email threads and the last email it seemed it had all been sorted and Ryanair had refunded you. Please call in and ask for Mr.Poole who will be happy to refund this error imediately and apologies once again that you have had to wait this long. We will also be able to offer you something on your next holiday if you so wish.

Many thanks,


321 Travel.

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Gemmalouiseschofield's reply to 321Travelltd's Comment

Written on: 12/08/2013

This matter was never resolved by RyanAir or yourselves and caused me that much stress that I in the end gave in. I do appreciate your response & will be in touch tomorrow.

Regards
Gemma Schofield

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Gemmalouiseschofield's Response to GemmaLouiseSchofield's Review

Written on: 19/08/2013

Finally got my refund from 321 Travel, must say Mr Poole is very helpful and a pleasure to speak with, dealing with the company this time round was so much easier and the customer service operator was also very helpful.

Gemma Schofield

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321Travelltd's reply to Gemmalouiseschofield's Comment

Written on: 19/08/2013

Glad it's all sorted, was a simple administration error that missed the processing of your refund.

321 Travel.

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321Travelltd's Response to GemmaLouiseSchofield's Review

Written on: 15/08/2013

I have just checked how this is going along and can see the cheque for the refund has been issued. I hope this sorts out the problem for you.

321 Travel.

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Gemmalouiseschofield's reply to 321Travelltd's Comment

Written on: 15/08/2013

Thank you for letting me know. I was very impressed with how Mr Poole dealt with the situation and I said I would comment on receipt of the check

Kind regards
Gemma

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★★★★★

“Cyprus mega deal”

Written on: 11/08/2013 by Kateunderhill (1 review written)

Amazing cheap family holiday to paphos. The holiday was actually cheaper than any flight only I could find so not quite sure how that works. Will definitely call them for my future family holidays… Read Full Review

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★★★☆☆

“Didn't like the hotel”

Written on: 09/08/2013 by Benidormpat (1 review written)

Good price, agent seemed fine, but didn't like the hotel and feel they should stop selling it… Read Full Review

321Travelltd's Response to Benidormpat's Review

Written on: 04/09/2013

Could I ask which hotel please? Thanks.

321 Travel.

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★★★★★

“Amazing last minute deals”

Written on: 09/08/2013

Had a good selection of very cheap last minute deals. Some of the flights had stop overs and in the end I booked to Crete flying from London via Glasgow. Knocked £200 a person off the price which for a family of four on a tight budget is really tremendous. Thanks for all your help… Read Full Review

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★★★★☆

“Sharm”

Written on: 07/08/2013

Good price for Egypt, hotel very basic but then it was £700 all inc for a week and was the best price I could find around. 4 star review from me can't complain to much… Read Full Review

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★★★★★

“Hope there's men in maga!!!!”

Written on: 05/08/2013 by Dawnlovesmen (1 review written)

Going away with a few of the girls on a man hunt! Been recommended magaluff, plus got it dead cheap :-p women lock up your husbands I'm on the prowl!!!!!… Read Full Review

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★★★★★

“Wonderful wonderful Copenhagen!”

Written on: 03/08/2013

What a lovely place at this time of year! Tivoli gardens are amazing just as advised. Bit expensive but we had a wonderful time. Thanks for your help 321… Read Full Review

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★★★★★

“City break in krakow”

Written on: 02/08/2013 by Ww2enthusiast (1 review written)

Nice summer break to Poland. Wanted to go as I'm into my history and it seemed the perfect place. The man on the phone seemed to know about the places of historical interest and was really helpful. Glad I stumbled accross them in the end. Hotel was basic but I knew that before I went, overall a superb experience… Read Full Review

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★★★★★

“Bellevue pmi”

Written on: 02/08/2013

Just came back from this lovely 4* in Majorca. Found the deal online, had a read up and booked. It was a good price all inclusive and we really enjoyed the resort. Loads of nice pools too. Thanks… Read Full Review

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★★★★★

“Best agents ever.”

Written on: 02/08/2013

They got me what nobody else could let me tell you! In two days time got a deal to Corfu for two, all inclusive for just over a grand. No one else would even give me the time of day, fantastic!… Read Full Review

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★☆☆☆☆

“a complete waste of time, bad travel agents”

Written on: 01/08/2013 by h4rj (1 review written)

This company are blaise with credit card details and do not hesitate to charge your card without notification or agreement. Look around on the web for this company, random charging is a common complaint. They are rude and have more sales than customer service approach, avoid them. There are much better companies out there this is a rotten egg of a travel agent. Give 321Travel a miss… Read Full Review

321Travelltd's Response to h4rj's Review

Written on: 09/08/2013

This customer booked a holiday due to go in 2 days time, then decided he wanted to cancel. A reduced cancellation fee of £1500 rather than £8000 was charged as per our terms and conditions, that were explained. We have already advised you to go to the TTA (or whichever legal route you wish) and trip advisor removed your thread after we substantiated the holiday you booked and cancelled on the phone.

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★★★★★

“Very happy”

Written on: 30/07/2013

Would use them again when I'm looking for a cheap getaway last minute… Read Full Review

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★★★★☆

“Good hotel”

Written on: 29/07/2013 by Doingthedougie (1 review written)

Booked a break to benidorm. The hotel was nice, just that it was full of kids getting drunk every night. Next time I need to research the area and times of year better as I'm getting a bit old for all that!… Read Full Review

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★★★★★

“Summer holiday to turkey”

Written on: 26/07/2013

Thank god there are still some painless quick booking agents out there. Found the price online, phoned up, and off I go in less than ten minutes. Usual extras like bags and transfers, just hope marmaris is nice!… Read Full Review

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★☆☆☆☆

“WORST EVER”

Written on: 24/07/2013

This company takes your money,they are very rude and will not provide you with a good service once they have your money. Stay away!… Read Full Review

321Travelltd's Comment

Written on: 03/09/2013

We are very sorry you feel this way. Having booked over 20,000 passengers in the year of 2012 and a complaint ratio of less than 0.01% it is still very upsetting to read such reviews.

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H4Rj's Comment

Written on: 15/11/2013

I agree, they are total wasters and should be shut down and retrained in ethical business. Don't use these guys unless you are willing to take a risk and also note how every single positive review here seems like it is written by similar people with similar names, eerie. It could all be written by the same person.

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★★★★★

“3 foreigners in the Balearics”

Written on: 18/07/2013

Called them today to book a holiday in Majorca as we are travelling for the month and in the uk. In the end they could only get Minorca for the price. I was happy with that as it was very late, the two guys I spoke to very very friendly and knowledgable trying to help a few clueless guys with some places to go. Very happy with the service, just hope it all goes smoothly… Read Full Review

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★★★★★

“Lost of last minute choices”

Written on: 12/07/2013

Wide range of last minute holidays available for the summer holidays at affordable prices so I'm glad I had a quick look on ice lolly and I would defo recommend them to anyone who needs to find something last minute… Read Full Review

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★★★★★

“Lovely break to alcudia”

Written on: 09/07/2013

Just finished off a booking for my family to the Bellevue. The hotel has great ratings and the all inclusive was cheap. They couldn't get me the 3 night break advertised but we managed to get an extra night for just £40. They even found a better flight time for me. Guess you don't get exactly what you saw when you leave it so late. Agree with the reviews about being good last minute agents. Very pleased… Read Full Review

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★★★★★

“HELLO”

Written on: 04/07/2013 by WellHello (1 review written)

Just got a great last minute break going next week, really cheap can't wait :-)… Read Full Review

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