321Travel Reviews - www.321travel.co.uk

★★★★☆
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★★★★★

“Good holiday”

Written on: 26/02/2014

I am tough lady to please so I was very impressed that I managed to get 3 days in Prague quite as easily as I did! The flight were good, if a little bumpy, and the hotel was good value - thanks for the recommendation. I must recommend the bridge restaurant just under Charles bridge which was quite fantastic. Overall this worked very well and I look forward to dealing with these guys again. Thanks… Read Full Review

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★★★★★

“Can't fault at all”

Written on: 26/02/2014 by Firsttimesharm (1 review written)

I've recently returned from a 10 day break in Egypt and I must say it was superb! Every little detail was perfect from my sea view room request to the quality of the hotel, I'd not been to Egypt before so wasn't sure what to expect but the advisor recommended the Hilton sharks bay and it was fantastic in every way.... Even the weather was great ;-)… Read Full Review

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★★★★★

“Fun in the sun”

Written on: 25/02/2014 by Funinthesun1 (1 review written)

I've just booked a stress free holiday for me and my wife for a much needed break in Portugal, can't wait to get out there and what makes it even better is I got it on such a good deal… Read Full Review

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★★★★★

“Canaries sun I hope!!!!”

Written on: 25/02/2014

Just arranged a week to Tenerife. Really nice chap to deal with and a keen price to. Can't ask for much more than helpful l, friendly and knowledgeable service. Let's hope the weather matches the build up!!!!… Read Full Review

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★★★★★

“Cheap sharm”

Written on: 24/02/2014

Haven't travelled yet but booked a very cheap exclusive offer from the ice lolly newsletter. Rooms had a free upgrade and transfers were also included. Will add my review about the hotel on my return but all in all very happy with the service… Read Full Review

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★☆☆☆☆

“awful company”

Written on: 23/02/2014

after booking with this company and thinking wow that was very easy i then get an email to say that i have been charging an extra 18 pounds per person per way!! there is 6 of us so this added on about 200 pounds to our holiday!! i then go to check in at gatwick and get told that me and my partner have to sit seperately on the plane from our 3 young children who have never flown as we hadnt checked in online! i rang 321 travel 3 times and asked them about this before our holidqay as i was… Read Full Review

321Travelltd's Comment

Written on: 24/02/2014

Any additional fees to a holiday would be quoted before the booking is confirmed, this simply would not just be added to a booking. If you would like the call recording, please give us a call and we will be happy to provide this.

Yes we do advise you to checkin at the airport, so long as you checkin with at least 2 hours to go, seating is generally not an issue, if you are any later than this problems can occur, but airlines are very understanding when it comes to this. We never have any issues with passenger seating who checkin with at least 2 hours notice.

321 Travel.

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Kirsty87's Comment

Written on: 26/02/2014

You dont clearly state that it is £18 PER WAY! And at no point was I advised to check in online hence why I rung up twice to ask what my reference number was so I could check in and both times the lady said I dont need to!!
You never apoligise for your mistakes just try and cover them up with excuses.
You should listen to the the recordings of me ringing up twice to ask and you will see that im not lying, feel free to also listen to the first recording of my booking where the man I booked with says its £18 per person in taxes which I agree to, he does not state thatais each way!!

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321Travelltd's Comment

Written on: 26/02/2014

We never at any point said you lied. We quote all prices over the phone and we do advise you to checkin at the airport unless it's an airline where you HAVE to checkin online. As long as you are at the airport in plenty of time issues regarding seating are rare. We hope you enjoyed your holiday.

321 Travel.

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H4Rj12's Comment

Written on: 12/06/2014

Where is my call recording. I have asked for it and sometimes you have it and other times you dont. Is travelate one of your companies, steer clear of that too.
Call recordings, lol. Why would a rhief record hia crime.......

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2857Mal's Comment

Written on: 11/03/2014

Had the same experience with extra charges and their ability to change itinerary and charge you for it.

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★★★★☆

“problem resolved”

Written on: 28/01/2014

I would just like to state that after speaking to a director of 321 travel my issue has been resolved with a full refund of my taxi costs to the hotel from the airport. With a 50 voucher added for my next holiday… Read Full Review

321Travelltd's Comment

Written on: 29/01/2014

Thank you for your honest review.

321 Travel.

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★★★★★

“Best price for Egypt”

Written on: 21/01/2014

This company certainly can deliver on cheap prices to Egypt, the fares to naama bay couldn't be touched. Very happy with the service… Read Full Review

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★★★★★

“One of the best websites I've used...”

Written on: 18/01/2014 by Poochiedoobydoo (1 review written)

Totally brilliant website. I was recommended by a few friends who had booked with them. I spent a whole looking through the best deals on the deal finder, well impressed. Once I found the one I have them a call and booked online. I did my own research on the hotel and booked. Marriott beach side in naama, very impressed with the standard and the pricing was the best I could find. I will be bookmarking the site and also recommending to my friends… Read Full Review

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★★★★★

“Nice experience”

Written on: 22/11/2013

Just organised a 4 nights break to Madrid very helpful and more than happy with the experience… Read Full Review

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★★★★★

“Very helpful sales team”

Written on: 15/11/2013

Found on ice lolly for city breaks in November. To be honest all the agents had the same kind of cheap fares. The hotel chopan came up for 321 and it looked like the hotel for me. Gave them a call and they helped me change around the dates and airports to actually get a cheaper deal. Advised on tours and research was done on my behalf by the agent. Very impressive service and I echo the other reviews here!… Read Full Review

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★★★★★

“Unbelievable help...thank you so much”

Written on: 07/11/2013

I would like to thank you so much for you help (especially Peter) after my daughters holiday. She had a great holiday, but due to the airports incompetence she missed her return flight home. Being heavily pregnant and stuck in Turkey I really did not know what to do. Thank you for calling her so we could all talk, and despite her worrying that the only flight was 48hours later, Peter found her seats home 6 hours later, but at least she was home safely. Really cannot thank them enough not only… Read Full Review

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★★★★★

“And away I go ”

Written on: 04/11/2013 by Holiday201313 (1 review written)

Booked a holiday about 2 hours ago going this weekend to Rome, already have all my holiday details and I'm ready to go… Read Full Review

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★★★★★

“All booked up”

Written on: 01/11/2013 by Sandywaves (1 review written)

Very excited to have booked such a cheap holiday going so soon, very helpful staff with cheap prices.... Job done!… Read Full Review

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★★★★★

“Cheap cheap cheap prices”

Written on: 30/10/2013 by Jasonbell (1 review written)

Booked a deal over the phone last night and couldn't believe the price I got it for.... Now also have all my confirmation so it's all in black and white, well worth a go these guys are… Read Full Review

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★★★★☆

“Not bad”

Written on: 30/10/2013

Got my email to write a review so here I am. I actually found the prices to be similar to others I'd found, but overall a very professional sounding outfit… Read Full Review

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★★★★★

“lanzatote on the cheap”

Written on: 29/10/2013 by leonardjj (1 review written)

Was looking for a hotel recommended by a mate these guys got me a awesome deal well happy. Great deal at a fantastic price.will definately use again… Read Full Review

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★★★★☆

“Could get the price myself...”

Written on: 29/10/2013

If I booked it separately, but they searched out the deal for me, put in the work and I was happy to put my business there. Confirmation was prompt and online checkin simple! … Read Full Review

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★★★★★

“Cheap Portugal deal”

Written on: 29/10/2013 by Algarveholiday2013 (1 review written)

Just booked a really cheap holiday to the algarve next week for 3 nights me and the wife, looking forward to some quiet time away from the kids and in the sun… Read Full Review

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★★★★★

“These guys are cheap!”

Written on: 29/10/2013

I cannot believe how cheap these prices are. Amazing last minute prices to lanzarote and a choice of pretty much any hotel. Flights from my local airport and my email with e tickets arrived within 24 hours. Good price and service!… Read Full Review

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