Written on: 23/02/2014
after booking with this company and thinking wow that was very easy i then get an email to say that i have been charging an extra 18 pounds per person per way!! there is 6 of us so this added on about 200 pounds to our holiday!!
i then go to check in at gatwick and get told that me and my partner have to sit seperately on the plane from our 3 young children who have never flown as we hadnt checked in online! i rang 321 travel 3 times and asked them about this before our holidqay as i was worried that we hadnt checked in and they reassured me that i can check in at the airport!!
after very helpful cabin crew bribing other guests to swap seats with us i got to sit with one of our children at one end of the plane and my partner sat at the other end! not what we wanted for our first family holiday!!!
As rated by our community of reviewers
" Zero customer service based associates " Read More
" Best holiday with a travel agent for years! " Read More
" Very convenient location " Read More
" Excellent service and user friendly website " Read More
" GOOD SERVICE " Read More