a complete waste of time, bad travel agents

3.9 / 5
76% of users recommend this

h4rj's review of 321Travel - www.321travel.co.uk


“a complete waste of time, bad travel agents”

Written on: 01/08/2013 by h4rj (1 review written)

This company are blaise with credit card details and do not hesitate to charge your card without notification or agreement. Look around on the web for this company, random charging is a common complaint. They are rude and have more sales than customer service approach, avoid them. There are much better companies out there this is a rotten egg of a travel agent. Give 321Travel a miss....

321Travelltd's Response to h4rj's Review

Written on: 09/08/2013

This customer booked a holiday due to go in 2 days time, then decided he wanted to cancel. A reduced cancellation fee of £1500 rather than £8000 was charged as per our terms and conditions, that were explained. We have already advised you to go to the TTA (or whichever legal route you wish) and trip advisor removed your thread after we substantiated the holiday you booked and cancelled on the phone.

Reply to this comment
Report this review