Written on: 10/08/2012 by JPM44
Bought a jump king 15 foot trampoline. Had a problem with stabilty with enclosure. Called for replacement parts that cost almost as much as a new trampoline. Had less than 3 months. The customer service and management of company is poor. Waited on line to talk with manager and was told of the 5% discount that I already had been offered. I never complain as I would rather just not use establishment in future but in this case I am telling as many people as possible that the value is bad and the customer service is worse.
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