written by deemcg on 17/02/2015
DO NOT BUY ANY COURSES FROM THIS COMPANY! I bought the two courses off Groupon, Fitness management and Personal Fitness Trainer. The courses are IDENTICAL. All of the personal fitness trainer course was already in the fitness management course. Even so, I completed both courses and they NEVER sent me my certificates even though I sent multiple emails. I did a nutrition course from them earlier in the year and I got my certificate? Then when I emailed saying if I can't have my certificates I want my money back - no response... NOT ONE...I emailed, called, wrote directly to them on their website.....just a terrible experience. Thankfully Groupon rocks and game my a full refund but STILL...I spent over 40 hours doing these courses and now I have nothing to show for it? No certificate...nothing....BULL
As rated by our community of reviewers
Aimredstone's Response to deemcg's Review
Written on: 09/03/2015
Hi,
I would like to apologise for the delay of sending the certificates. We send out all certificates within a few days.
If you can email me with the title review centre.
I will make sure we send out the certificates right away.
Thanks
Nicola22F's reply to Aimredstone's Comment
Written on: 18/03/2015
You said you received your certificate for the nutrition courses? I received my certificates for 2 courses and waiting on the last course which I just completed. I have had a good experience with them so far.
Chelsean123's reply to Aimredstone's Comment
Written on: 24/03/2015
I would appreciate if you could send me my certificates too! Regret using this company 100%. emailed a question 4 months ago once I have purchase and still received no response! These were only requested recently but I can see that there is clearly some issue in sending them out!
Thanks
Boffers's reply to Aimredstone's Comment
Written on: 24/02/2016
I completed an online dog grooming course in Dec 15 and have never received a certificate. Ive emailed you several times and still nothing. Trying to get contact details for you is like pulling teeth.
Dayma's reply to Aimredstone's Comment
Written on: 20/06/2017
The same comment over and over. No certificates!!!!
please send the email where we can request the certificate and somebody answer.
There are many emails I have used without any luck.
Beliizabeth's Response to deemcg's Review
Written on: 14/03/2015
Did you get your certificates yet?! Just wondering as I just purchases and set up the course and would love to know before I waste my time as well!
Deemcg's reply to Beliizabeth's Comment
Written on: 17/03/2015
No I have not yet, although now they comment on this review and say they will send them. This is months later, so beware.