written by RodneyGardner on 23/07/2017
Trains shutting doors early, unhelpful and rude staff. One staff member told me: 'train doors are shut' without looking at me, then refused to give me further information. Virgin trains couldn't even be bothered to direct me to my platform. Extortionate rates, ridiculous that I could have gotten a plane ticket to France cheaper than a ticket from Edinburgh to Newcastle (£51). The only reason I found my platform at all was because of a single nice staff member, who pointed me in the correct direction.
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