Written on: 31/07/2012 by sad7777 (1 review written)
I stopped using trains years ago...as I felt like a sardine. Well Virgin Trains, thank you for opening my eyes to the comfort, cleanliness, staffing,catering, choice and up to the minute information.
I took my grandchild to see the Wizard of Oz and not looking forward to the journey, the experience was so good I am saving for another trip.
A mention for the staff on the 1020 from Manchester Picaddily on 29th July and the return trip on the 1925 from Euston on the same day.......you were exceptional, friendly, informative and extremley helpful.
Thank you all for the expereience.
" Appaling Customer Service " Read More
" So so so unbelievably poor " Read More
" ScotRail " Read More
" A feeble excuse for a railway. " Read More
" Train manager decided to stay on the staff room " Read More