lovely cheerful staff

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Trans Pennine Express
★★☆☆☆
1.7
From 105 reviews
17.0% of users recommend this

  • Reliability

  • Cleanliness

  • Value For Money

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JanRD's review of Trans Pennine Express

“lovely cheerful staff”

★★★★☆

written by JanRD on 25/08/2016

wanted to thank the lovely train staff on the busy 20.14 Edinburgh to Manchester Airport train last night for their cheerfulness and professionalism in the face of a very full train. The in-train service was first rate and cheered-up potentially tired and weary passengers heading home from Edinburgh events. They attended to passengers who were finding it difficult to get seats as not reserved and checked that everyone was comfortable and had food and drink and chatted in an engaging way to passengers.

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