written by MMandMM on 29/08/2014
I wouldn't even give 1 star (but I had to choose between 1 and 5). SuperShuttle is so unreliable. Some drivers are rude or drive dangerously. Customer Service is arrogant and useless.
Even when I pre-booked a ride from an airport, they couldn't assign a van for more than two hours. It often takes 2-3 hours to get to a place where you can get in less than 1 hour if you take a taxi. If you are not happy with paying the taxi fare, find a couple of other passengers to share a ride and go for a taxi, UBER or another cab company, then you will get a better service and save a lot of time at the same amount of money.
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