Can never stick to a time.

X5 service. Most the time they are late. Even at 5.18am the first bus in the morning, when there is next to no traffic at this time. So it baffles me how this service at this time can be so frequently late. I understand at peak times the delay due to traffic, that I understand. Another problem is by chance they might be early to a stop, some of your drivers do not wait until the time the bus is due to depart. Many times the bus has driven away early by 3 or so minutes even when they have seen my running for the bus after I see them close the doors. I've been on the bus when they either haven't stopped at important stops like Madeley park and ride by driving past the entrance or leaving stops early. If the buses cannot get to the destinations on time without skipping stops or leaving early, otherwise they will be late, then you need to review your route or at least the timings you display at the stops.