very slow communication

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Southern Railways
★☆☆☆☆
1.4
From 123 reviews
8.0% of users recommend this

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Welsh26's review of Southern Railways

“very slow communication”

★★☆☆☆

written by Welsh26 on 04/07/2015

a copy from their automatic reply: We aim to respond in full to your enquiry within 7 days.
7 days in an ever changing world? sounds like a joke. Bought a ticket 5 days in advance, and they offer a reply in 7 days, what should i do if i need to change a tick?

  • Train

    Bus / Train

  • Reliability

  • Cleanliness

  • Value For Money

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