Excellent service lack of carriages & space lets it down

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reviewsxx's review of Southern Railways

★★★☆☆

“Excellent service lack of carriages and space lets it...”

Written on: 06/01/2012 by reviewsxx (2 reviews written)

on august 8TH 2011 I went to Brighton with my mum and sister. the Journey overall was super no delays or incidents. train was completely clean. toilets were clean. it was estimated to arrive at Brighton in 1:45 got there at exactly 1:45 was great as we left at 12:00. we informed by the great tanon for every stop. average time train spend at station 3 mins apart from Eastbourne which was 5-10 mins as there was a confusion on a delayed train as our train needed to use the track to continue it's journey.

Unfortunately when we left the service was terrible lack of carriages only like 3 and the company should now that there trains get busy. could hardly breath as everyone was standing under your breath. finally when we Arrived at Hastings the train became less packed. we got of at Ashford international and finding out we missed train NOT SOUTHERN'S fault it was First Capital Connect as our train was delayed by only 5 mins thankfully Southern had the sense to halt the train assuming people wanted to board the train. had to wait an 1hr in the frezzing called never rely of FCC to get you to Brighton station might not have been as lucky.

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    Bus / Train

  • Reliability

  • Cleanliness

  • Value For Money

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