Think Twice!

Many years ago I decided to work in London, I thought I would save money on travel and be less stressed out about traffic because the theory is - get to the station for the set time, then you're relaxed, right? Wrong.

Over these years the service has noticeably become more like a picture of third world scenes rather than the franchise that services a capital city.

If you're considering travelling from Surrey to London, expect the following:
- packed trains, anyone with space phobias stay well clear. I actually look around me and hope we don't treat animals this badly
- cancellations with no or multiple reasons given
- delays - these will be regular with no real reason given
- traffic - that's right, picture yourself on an unethically packed train, hot, trying not to have a panic attack only for the train to sit in the middle of nowhere for ages (making your train even more delayed) because of "congestion"
- delays - of a different sort, your train leaves Waterloo 1-3 mins late (so that's on time with SWT) and yet you arrive at your destination anywhere from 10-15 mins late: reasons unknown and never explained.
- big costs and major hikes; the costs for the worst service I've ever received, is a ridiculously high cost

I have travelled to many cities across the road and I have never experienced such terrible service. London/UK is a total joke and we all think its acceptable!

To think that SWT (from my experience) is the better provider, when you throw south eastern and southern into the mix makes me pull my hair out!

I don't think I have ever been so stressed out/angry/depressed than I am when I travel to and from work because of the constant service failure of SWT

One must remember of course that not all problems are theirs, Network Rail don't help at all - its a recipe for disaster, one we have to taste daily and its totally unacceptable. Why do they get away with it - those of us that travel have no choice and that's it.