Written on: 18/11/2013
Why bother providing a decent standard of service when customers MUST keep returning to you and have absolutely NO CHOICE. Absolutely terrible service - delays, delays, delays.
" Possibly the rude staff I've ever known " Read More
" So so so unbelievably poor " Read More
" ScotRail " Read More
" A feeble excuse for a railway. " Read More
" Train manager decided to stay on the staff room " Read More