written by SelinaMD on 17/06/2016
I travel quite often from London on EMT as I have to for business purposes. I purchased 1st Class and have to say that the only reason I now do this is for peace and quiet, and simply comfort.
There are so many issues with these train arrives 1st Class offering its quite unbelievably. Wifi rarely works and when I have asked if there's a problem, the response from staff is "oh it's not that compatible with Apple"..no small or light bite extras and when you do decide to maybe order a breakfast paid for option, I am always told (3x in fact) that they've sold out....this is on the 9:15 service to Leicester...
Staff can be sometimes very rude, however the odd one or two are superb and very friendly.
Seriously, this is absolutely not 1st Class and at best, is a comfortable seat.
As rated by our community of reviewers