Disgraceful

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Cross Country Trains
★☆☆☆☆
1.4
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Warty1's review of Cross Country Trains

“Disgraceful”

★☆☆☆☆

written by Warty1 on 23/06/2015

Travelled from York to Glasgow. Paid for 1st Class as a treat to myself. Should not have bothered. It was a 4 car train which was overcrowded so some were in 1st class, well I say 1st class as its 2nd class with 1st class stickers. Ticket collector just wandered through shouting any tickets but didnt actually check my ticket at al.

It was awful, no extra wide seats with extra legroom, it was dirty and shabby. Toilet was disgusting, paper all over the floor and stank.

There was none of the wonderful food they advertise as they had run out and apparantly do not pick up supplies on the "up" journey back to Glasgow. So they were offering breakfast cereal at 1pm or chicken and sweetcorn sandwich. Drinks and what bits of food I saw all served in paper cups an plates.

Rubbish was not collected after Newcastle. No drinks could be got after Edinburgh.

Had travelled down to York with Virgin and they quite frankly are on a different planet to this lot. Lovely 1st class carriage, plenty of food and drinks, crockery and also plenty of staff, not just 2 staff as there was on this train.

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