PGS Services Reviews - www.pgs-services.co.uk

★★★★☆
4.3 / 5
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PGS Services www.pgs-services.co.uk
PGS Services www.pgs-services.co.uk
PGS Services www.pgs-services.co.uk
PGS Services www.pgs-services.co.uk
PGS Services www.pgs-services.co.uk
PGS Services www.pgs-services.co.uk

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Latest Reviews

★☆☆☆☆

“Do not use!”

Written on: 30/12/2015 by Jensenp491 (1 review written)

Completely unreliable. My boiler was not working so I phoned them and they said they could come 12 - 5 that day. Called them just after 1pm to see if I could get a better idea of time and they didn't call back as promised. Rang again for an update half an hour later and again no call back until another half an hour later, when they said their engineer was running late and they couldn't come until the following afternoon. And this was for a repair to a boiler they had serviced only a few weeks… Read Full Review

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★★★★☆

“Quality fast service at competitive rate”

Written on: 07/12/2015 by Conrad292 (1 review written)

We had an issue with the boiler not igniting and so no hot water or heating. I called PGS who attended the same day. The engineer diagnosed the problem fairly quickly (within the hour) and informed me a part would be needed that he could pick up and return to fit the next morning (as unfortunately it was late in the day and parts stockists shut). He carried out the repair as promised the next day, calling ahead to inform me of the cost to make sure I was happy. The full repair was completed… Read Full Review

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★★★★☆

“Good, but with one significant flaw”

Written on: 08/11/2015 by Zayneo421 (1 review written)

I have used this company three times, and their work has always been good. They have diagnosed problems accurately and swiftly, and dealt with them at a competitive price. However, PGS do have a weakness, which is why I have deducted one star: they do not fix appliances other than boilers. This is a major weakness, as problems with appliances and their gas/water/electricity supplies are often linked, or it is not clear whether the appliance or its supply are at fault. I therefore will only use… Read Full Review

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★★★★☆

“Facilities Manager.”

Written on: 28/08/2014 by davewedwards (1 review written)

We were dealt with politely, the tradesman arrived swiftly did the job well and was helpful and polite throughout the process. The Office kept us informed as to the estimated time of arrival etc. Which is important when there is a problem which needs attention… Read Full Review

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★★★★★

“Blocked loo thwarted- all soon Sorted! :-)”

Written on: 19/08/2014 by Shirley101 (1 review written)

A blocked loo is never. Pleasant experience! It's one of those awkward and unexpected occurrences that leaves you rather at a loss as to what to do next. After bracing myself, I had a good go with the plunger and tried a bucket load of warm water. This only exacerbated the situation and left me queasy. I went online to find a local plumber. PGS Services was the third number I tried. I was impressed by the smooth, organised manner of the lady on the other end of the line. Better still, she… Read Full Review

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★☆☆☆☆

“Dreadful business management - steer well clear!”

Written on: 14/08/2014 by Elsieo205 (1 review written)

Not only was my on line booking request ignored but, having phoned up and arranged an appointment, the carpenter failed to show and when I rang up to find out why I was informed that the appointment had been cancelled. I was told that this was because he had had problems with his van (not even sure if I believe that or not!). No-one offered any apology for my not having been contacted and informed of the cancellation nor was a replacement secured. The member of staff I dealt with obviously had… Read Full Review

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★★★★★

“Efficient responsive and effective”

Written on: 01/08/2014 by Alvin436 (1 review written)

We had had numerouse plumbers out to fix two loos where the push flushes weren't working. PGs had a plumber with us in no time and he researched on the web the parts having taken photos as an unusual system. The office was efficient in ordering the parts so good communications and the engineer installed quickly and tidied up afterwards and it works still thank you it was a breath of fresh air having such efficiency… Read Full Review

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★★★★★

“Smooth operator”

Written on: 26/07/2014 by Dixiegrand (1 review written)

Painless arrangements were spot on and price agreed in advance. Job went as planned.Could have been a number of things wrong with the flow to the shower but the problem was identified and a fix sorted… Read Full Review

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★★★★★

“Very courteous and very efficient and excellent tradesman”

Written on: 25/07/2014

Very quick response from this company to our plumbing problem. A very cheerful and courteous tradesman arrived within 2 hours and fixed the problem for us. He was clean and tidy and advised us how to stop the problem recurring. Very professional attitude from everyone we dealt with . Will definitely use them again for our household issue. Probably a little more expensive than some other freelance tradesmen but you know the work is guaranteed and they are reliable… Read Full Review

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★★★★★

“quick and efficient”

Written on: 25/07/2014 by Simssu247 (1 review written)

Problem solved in 15 minutes. Quick attendance what more can you ask!… Read Full Review

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★★★★★

“PGS plumbing services”

Written on: 22/07/2014 by Andersonrz453 (1 review written)

Problems = dripping wall mixer tap, dripping wall shower mixer valve, blocked hot water supply through 2nd wall shower mixer valve, in a big modern house with very complex plumbing and heating systems. Other plumbers have looked at our set-up and declined the job. PGS were fantastic from start to finish - polite, friendly, knowledgable, articulate telephone staff, responded to my enquiry very quickly and efficiently, called back when they said they would, asked intelligent questions to… Read Full Review

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★★★★★

“Quick service”

Written on: 20/07/2014 by Pearson188 (1 review written)

great service had a blocked toilet at my business premises and pgs were very efficient at getting the problem fixed… Read Full Review

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★★★★☆

“Boiler installation job”

Written on: 19/07/2014 by BaileyIngram (1 review written)

I was happy with the tradesmen who did the job because they were honest and worked long hours to get the job done. I suppose pricing was competitive and I would be happy to recommend PGS to others… Read Full Review

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★★★★★

“very good service and help articles”

Written on: 17/07/2014 by Kingkwesi (1 review written)

I will always recommend this website to all my idealstandardspares.com clients tof plumbers and installation guides, we are not installers we just sell spares and we keep getting customers requesting for advise on fitting them and where to get help fitting them, i will always recommend this site. Please do not stop the good work… Read Full Review

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★★★★★

“Excellent job plumbing in Victorian radiators”

Written on: 17/07/2014

They worked hard for a full day on fitting new pipework for the installation of four Victorian cast iron radiators, including manoeuvring them up several steps to get them into position. The pipework, which remains on display as I didn't want the flooring taken up, is very neat and really looks lovely. They were tidy and hovered several times during the fitting to keep mess down, and they were friendly and polite. The price was quite high, but it was an 8-hour day for two men, and no other… Read Full Review

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★★★★☆

“Broken tap needed changing”

Written on: 14/07/2014 by RichyP100 (1 review written)

I was very pleased with the advisor from PGS, very nice, very professional and he even helped sort my boiler out quickly when he spotted there was an issue with the pressure, free of charge. Apparently if i'd have let it continue like it was could have easily blown and cost me over a grand. Response rate was very good he arrived in 45 minutes, he kept me informed throughout of what was required and how long he thought it would take, even explained how it worked for future uissues… Read Full Review

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★★★★☆

“Dealt with Promptly”

Written on: 13/07/2014 by mary2land (1 review written)

We had an urgent need to cap the gas supply to an elderly lady's fire and cooker. This was done quickly and without any problems. We would use your company again if there was a need. Thank you… Read Full Review

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★★★★★

“MY EXPERIANCE ”

Written on: 09/07/2014 by FoxyJody (1 review written)

When looking on line it is a mine field, but I struck lucky, office very efficient, the advisor was as well very nice man, so will recommend PGS Services to friends and keep your number in my book for further matters if arise… Read Full Review

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★☆☆☆☆

“RIP OFF ROGUE TRADERS”

Written on: 04/07/2014 by PhoebeMacLeod464 (1 review written)

Dreadful service. We called Pimlico Plumbers when our shower broke the day before our wedding. They came out and diagnosed the problem, explaining that we needed a new shower. We arranged for them to come and fit it the day we returned from honeymoon. While away I received a phone call from them saying that they needed to come again to assess the work as the plumber we'd originally seen had left the company. We arranged for them to come on the morning that we returned so they could get the… Read Full Review

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★★★★★

“tried and tested again, and again!”

Written on: 27/06/2014 by eeebee (1 review written)

I don't often find justifiable reason to leave positive feedback for received services but, I've definitely found a tried and tested plumbing service with PGS. I've called upon them for help with 3 separate plumbing jobs, over the last couple of years, and found them to be very reliable, efficient, pleasant, and professional - I'd say experts in their field. Everyone I've dealt with, over the phone, and in person, has been superb in giving me confidence that the problem will be sorted. I think… Read Full Review

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