written by Professor_Popkiss on 27/07/2017
This company supplied a timber treatment product and although the item was very well packaged and dispatched quickly, it turned out to be the wrong product! Alliance were extremely apologetic and rectified the problem very quickly, telephoning me afterwards to make sure all was in order. It's not often one encounters such friendly and efficient Customer Service people. The company was also very quick to answer pre-sales queries.
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