Appalling Company

Able Group Reviews - able-group.co.uk
★★★★☆
3.7
68.0% of users recommend this

Truevision's review of Able Group Reviews - able-group.co.uk

“Appalling Company ”

★☆☆☆☆

written by Truevision on 27/08/2016

My mother who is 85 called for a plumber and was questioned about her name and background. She was asked whether she had ever considered returning to her country of birth. Apart from the intrusive and personal interrogation and judgemental comment, about an individual who has lived here for a long time since just after WW2 and contributed in work and taxes and is a British national, an attempt was made to pressure her into giving her card details which she refused fortunately to hand over. An appointment was made for a plumber to come which was changed on the day to another time. No one arrived at all.
I am considering pressing charges and this review is a warning to the company and anyone unfortunate enough to commission them for work. I have come across a review from an employee online which reveals that the workplace is unpleasant and that they are told to obtain card details in advance for a commission. This is appalling in light of the fact that on the day no one turned up. I would urge that rather than using this company, anyone requiring help seek it locally through the trusted traders association or word of mouth. Not through a call centre like this.

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