Very Dissapointing Service

Able Group Reviews - able-group.co.uk
★★★★☆
3.7
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Guest's review of Able Group Reviews - able-group.co.uk

“Very Dissapointing Service”

★★☆☆☆

written by on 19/11/2015

After explaining that we needed this work carried out as soon as possible, the engineer was here after a day to price the job up so far so good, however it then took another 3 days to get an actual quote for the work. In their on line advertising they offered 5% discount when using a code along with a quick & effective service, which of course I did use the code so expected it to be applied to the quote, but the quote came through without this discount, after speaking to customer service they told me they would e mail me another quote with the discount. After waiting all day on day 4 for them to resend the price with the discount, I decided to ring another firm who was not only fast and efficient in his response but THREE times cheaper !!!!! than ABLE Group. I got the job done in 2 days and saved over £650 all before Able Group had even bothered to send me the 2nd quote by e mail, very poor service I would say, if this is how they treat potential customers I dread to think what there work is like.

Markmccann77's Comment

Written on: 14/12/2015

EVERYONE SHOULD USE LOCAL TRADES PEOPLE,NATIONAL COMPANUES ARE A RIP OFF,USE US OR LOSE US

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Johnmcl2's Comment

Written on: 02/02/2016

what are "companies"

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Johnmcl2's Comment

Written on: 02/02/2016

Would you like to give us a call so I can verify your remarks. Ask for Customer Relations.

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