written by JaquelineFitzgerald on 08/12/2014
Well what can i say... Ordered, no conformation email or dispatch email. Called and guess what I spoke to the same advisor every time I called . Strange! First time I called ' sorry phone lines are down call back in half and hour' is what I was told!
I phoned back in half an hour....
I was told the order had been dispatched but there was a delay. I asked when I would be receiving my goods to be told that 'I can't tell you'
I asked to cancel my order and guess what ? Computers crashed but don't worry my colleague will do it.
I thought I had it sorted. I then received a call back to say that because it had been dispatched I could not get a refund. Instead wait for delivery, don't except it so that it will get sent back and then money could come back but it would take 10 days.
I phoned back the next day as I still had not received my order. Finally I could cancel it. Odd as a day ago I could not.
Now am awaiting a refund but from other reviews looks like this make take a long while.
Avoid !