written by Holly30 on 08/12/2014
After buying a number of items in store, was offered a free delivery service with a promise that, they would be delivered in the next three to five working days, On the morning of the fifth day phoned the store to confirm a time, as the goods were needed for the following day, as we could not get an answer from the store, we phoned customer service where they have told us they are still waiting to be dispatched from the depot.
Now we have to wait another five days, for goods that we could have taken when we paid for them.
If they can not deliver the service they should not offer it.