poor customer service

Smyths Toys - www.smythstoys.com
★★☆☆☆
1.9
22.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

ecalperif's review of Smyths Toys - www.smythstoys.com

“poor customer service”

★☆☆☆☆

written by ecalperif on 29/11/2014

My son bought a Xbox one game took it home to an brand new Xbox one and the game didn't play ( other games did ). Took back to store and manager stated " oh your Xbox did it" and refused any exchange . Beware people the customer service is appalling.

  • Castle Vale

    Branch Visited

  • xbox one game

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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