Written on: 25/10/2013
Words fail me on just how bad the delivery service that smyths supply is, after spend a lot of money with them I got no information at all about when my items would arrive and the awful tracking service does not update quick enough to give you any sort of real time updates! When I finally got a package the box was damaged and had only 2 items out of 10 in it! You try to contact smyths and have to wait 2 days for an email reply and when I finally found a phone number to call the only thing the rep could tell me is that I am still within the 5 day delivery period so the drivers would be back with another parcel but again couldn't tell me when! It's a joke do not order with them is my advice!
" Customer Care dont care " Read More
" Very disapointed " Read More
" Heartless contact centre staff " Read More
" Really bad experience " Read More
Written by LouiseH70
" Excellant. Staff very helpfully " Read More