Theme Park Great Managers attitude terrible

we were in a party of 17 people of all ages having spent £115 pounds on tickets. The atmosphere was great and the rides were brilliant. Everyone was having a great time until there was an accident where a lady fell over an unbrella stand. My husband being first aid trained went to help and was told that a theme partk first aider was coming and he wasn't allowed to help. Fair enough they are probably not insured for this. The first aider came and didn't even put the lady in the recovery position. My husband again offered help at which point the supervisor became aggessive with his body language and even rolled his eyes!! We still went onto have a good time but god forbid myself or anyone within our party should have an accident at this theme park!!!!!