written by brooksy62 on 04/09/2016
3/9/2016 waiting times for rides was just unacceptable,we waited such a long time up to 1.5 hours on some rides,only managing to enjoy 3 of the rides.no staff at the entrance to rides so that they can tell you if the children are tall enough, so after queing for ages to be told you cant get on is not on.the toilets are just vile!they are not cleaned on a regular basis as i used the same one twice and it was in the same condition, i will never return there again, the merlin group should be ashamed of themselves for the amount of money they charge and the experience people actually get on the day.example you charge £4to have one go at winning a rubbish nemo toy !!!
staff need to be more polite as their attitude is as if most of them cant be bothered, ill be letting family and friends know about my experience and hopefully more people will realise what an absolute rip off this place is.
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