Tour Center Reviews - www.tourcenter.co.uk

★★★★☆
4.3 / 5
283
86.2% of users recommend this
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Latest Reviews

★★★★★

“To recommend Bruce. bruce was most helpful and polite....”

Written on: 23/05/2015 by 266Olson (1 review written)

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A great service, thank you very much. Highly recommend your company. I would recommend your company to family and friends… Read Full Review

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★★★★★

“Excellent”

Written on: 22/05/2015

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The Lady who helped was brilliant with finding flights for us and a hotel for the night before which was very helpfull. She was very polite and making sure i was ok with everything in which was being looked at. I will definately be using you again in the future and cant wait for our break away. Thank you … Read Full Review

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★☆☆☆☆

“Scam”

Written on: 21/05/2015 by 432Henderson (1 review written)

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I bought a trip to Venice for 2 with flights,hotel,breakfast and gondola ride for 2 nights for £138 each on Wowcher when we contacted Tourcentre for redeem the vouchers we found out that we needed to pay another £ 198 if we wanted to go as they said there was no ability even that we said we could go any day they wanted and also I told them that if that was true why Wowcher was still selling them I ask for the money back and they said it will go to wowcher wallet that obviously I don't want to… Read Full Review

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★☆☆☆☆

“NO CUSTOMER SERVICE”

Written on: 20/05/2015 by 1983Cassidy (1 review written)

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AT THIS PRECISE MOMENT I FEEL I HAVE BEEN COMPLETELY DUPED BY THEM. STILL TRYING TO SORT OUT A STAG DO FOR SIX ADULTS, HAVE SINCE BEEN ONLINE AND FOUND THE WEEKEND FOR HALF THE PRICE. MORE FOOL ME FOR BELIEVING THEM!!!… Read Full Review

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★★★★★

“Extremely helpful”

Written on: 18/05/2015 by amanda63 (1 review written)

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the person I dealt with  was excellent on the end of a phone. Her knowledge and desire to help was paramount, she made me feel as though I was the only person she was dealing with on that day excellent customer service. I would definitely recommend… Read Full Review

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★★★★★

“Extremely helpful”

Written on: 17/05/2015 by Coopaman (1 review written)

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the person I dealt with was excellent on the end of a phone. Her knowledge and desire to help was paramount, she made me feel as though I was the only person she was dealing with on that day excellent customer service. I would definitely recommend… Read Full Review

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★★★★☆

“Impressed”

Written on: 17/05/2015 by Melissa266 (1 review written)

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I was slightly concerned when first contacting tour centre as I had never bought a voucher and had to redeem it in this way before. The staff were very helpful and sorted everything out even phoning back. I would certainly use them again… Read Full Review

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★★★★☆

“The staff I've dealt with have been helpful to some...”

Written on: 17/05/2015

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The staff I've dealt with have been helpful to some extent. I have managed to get some good deals most of the time,I think.However at times its cheaper to get online deals so from a customer's view, I would search other sources before settling for the travel agents… Read Full Review

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★★★★★

“We Care More”

Written on: 15/05/2015 by Alberto77 (1 review written)

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For the paltry sum I spent in arranging a short break to Amsterdam I could not have asked for better service.  the person I dealt with was patient courteous and incredibly helpful in finding just what I wanted. I cannot speak highly enough of her, the care, her understanding and the added bonus of a great sense of humour. You ("Tour Centre") are lucky to have her as a member of your staff. Have not used your company before, had not heard of you before but will certainly use you again when I… Read Full Review

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★★★★☆

“Fantastic service!”

Written on: 15/05/2015 by missmmullen (1 review written)

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i have booked 2 holidays within 2 months with tour centre and would definitely book again. constant support and always return my call if missed. sufficient information given and thoroughly enjoyed my holiday booked through my travel agent to madrid! recommended for city breaks definitely.just be sure to be specific about what you would like to include in your trip… Read Full Review

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★★★★★

“Amazing ”

Written on: 14/05/2015 by 454Massey (1 review written)

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Such a friendly service, helped me with everything I needed! Would defo use this service again!!… Read Full Review

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★★★★★

“Friendly Helpful Staff”

Written on: 13/05/2015 by kperry1 (1 review written)

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Did the whole booking by email. The gentleman I spoke to was very helpful and efficient and answered all my questions and concerns immediately. Was very impressed with his knowledge and understanding of what I wanted out of the holiday and his quick responses made it stress free and easy to book. Will definitely book a holiday through this company again. Thank you TourCenter.co.uk. I had never heard of this company before using a WOWCHER but will definitely recommend them to friends and… Read Full Review

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★★★★☆

“First time booking a short break purchesed through Groupon”

Written on: 12/05/2015 by Tourcenter (1 review written)

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My experience booking with TourCenter was mostly pleasant. A polit and friendly member of staff helped to talk me through the booking. I found I had to wait a couple of days for my booking to be process which i wasn't made aware of this. However I was given the company contact number for the adviser I had spoken to and so this was reassuring. The information was clear for me to understand in the comformation. I was also very happy to be about to book extra transport to make more trip more… Read Full Review

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★☆☆☆☆

“No value using them”

Written on: 12/05/2015 by BA32 (1 review written)

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We booked a holiday offer for 3 nights in florence which we saw advertised on Groupon which as it turned out was offered by them. We had to pay more because the offer involved arriving on a late plane and leaving on an early one - typical travel agent trick The flight was not into Florence but Pisa, a one hour bus trip from Florence. They tried to sell me transfers for £20, they only cost €5. The hotel in the offer was 4 star and close to the centre of town. We researched it and it looked… Read Full Review

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★★★★★

“Very helpful”

Written on: 10/05/2015 by DarwinCurtis1984 (1 review written)

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The help that i received was second to none and put me entirely at ease. I was recommended a destination better than the one i had chose and i can say that i am extremely happy with the service as well as grateful for the help… Read Full Review

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★★★★★

“Very Professional”

Written on: 08/05/2015

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We are very impressed with the excellent service we received and the professional manner this service was provided! Thank you Mark!… Read Full Review

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★★★★☆

“Great service via email”

Written on: 06/05/2015 by raecornish (1 review written)

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Booked a Disney deal via Wowcher and was a bit worried but the rep at Tour Center made it really easy. I gave him the dates and he did the rest including a little upgrade as there were three of us and the flight prices had changed. He offered great service via email as I was caught up on a conference call which made things much easier for me. He was clear about the details of our booking and answered all of my questions very promptly. Got it all sorted out in a few hours which has put my mind… Read Full Review

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★★★★★

“Amazing service”

Written on: 06/05/2015

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The service was very flexible to my individual needs. The tour operator helped me look at many alternatives that were on offer to ensure I got the best deal to suit me. The service was efficient and I liked the follow up with the same operator as this maintained continuity. I liked the friendliness of the staff and felt in good hands… Read Full Review

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★☆☆☆☆

“Not so magical ever after.....”

Written on: 04/05/2015 by Lauren.Jones (1 review written)

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Thought I was getting a great deal. Had a voucher come through from wowcher, quick get away to Disney land paris! Perfect girly weekend away for only £230! Brilliant! Booked it right away for the four of us and was told that it included flights, hotel and disney tickets! I then called to confirm the booking and making sure everything was fine, just needed final details. Was then told that we had to pay an additional £120 because the flight prices had gone up, which went expressed that I was… Read Full Review

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★★★★☆

“Service i have recieved ”

Written on: 03/05/2015 by McKinleyzk44 (1 review written)

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I have spoke to a lady at Tour Center and i have to say she has been great. I had alot of questions and asked her to check loads of holidays she was vey patient and she helped with my booking... Overall i found the service was good and the person I dealt with helped me with a city break to Budapest Thank you so much… Read Full Review

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