Tour Center Reviews - www.tourcenter.co.uk

★★★★☆
4.3 / 5
265
86.4% of users recommend this
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Latest Reviews

★★★★★

“Amazing service”

Written on: 06/05/2015

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The service was very flexible to my individual needs. The tour operator helped me look at many alternatives that were on offer to ensure I got the best deal to suit me. The service was efficient and I liked the follow up with the same operator as this maintained continuity. I liked the friendliness of the staff and felt in good hands… Read Full Review

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★☆☆☆☆

“Not so magical ever after.....”

Written on: 04/05/2015 by Lauren.Jones (1 review written)

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Thought I was getting a great deal. Had a voucher come through from wowcher, quick get away to Disney land paris! Perfect girly weekend away for only £230! Brilliant! Booked it right away for the four of us and was told that it included flights, hotel and disney tickets! I then called to confirm the booking and making sure everything was fine, just needed final details. Was then told that we had to pay an additional £120 because the flight prices had gone up, which went expressed that I was… Read Full Review

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★★★★★

“Great service and very helpful”

Written on: 02/05/2015

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The service i got was outstanding and very helpful. Once I made my enquiry I never had to call them again. The called me and emailed all when they agreed they would. I would strongly recommend anyone planning a trip away to use them… Read Full Review

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★★★★★

“very helpful staff ”

Written on: 28/04/2015 by Laurence007 (1 review written)

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The staff were so helpful and pulled out all the stops to get us the holiday we wanted,and they were always polite… Read Full Review

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★★★★☆

“very helpful staff! Cheap deals!”

Written on: 27/04/2015

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Very helpful! A lady helped book a girls holiday for me and a few friends, obviously trying to co-ordinate 6 people's views meant a lot of changes but she was very patient and helped us find the best deal as close to our budget as possible! As I began to deal with one person it would have been better to have a direct phone number to her but everyone else was happy and quick to transfer me to her! Booked and finished with ease! Would use them again!… Read Full Review

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★★★★★

“Excellent Company!”

Written on: 26/04/2015 by Hanassab (1 review written)

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Was looked after by a very attentive rep who put in every effort to make our trip comfortable and easy. Many thanks!… Read Full Review

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★★★★★

“helpful caring attentive ”

Written on: 23/04/2015 by lucyfifield (1 review written)

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I Had a booking with your centre for Paris. The team member that dealt with my call was caring, very helpful and wanted to get me the best deal possible. The communication between yourself and the team are great? They guide you through everything in easy steps. Also providing you with loads of information. They bend over backwards to help you get the best trip ever. Would 100% trust and book again! Thank you so much Jerome and your lovely colleagues. Credit to your team!… Read Full Review

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★☆☆☆☆

“shocking service”

Written on: 22/04/2015 by Edmondson41 (1 review written)

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i attempted to book a simple 3 night break in Dublin for £89pp as advertised on wowcher, when booking they tried to charge me for everything, i was offered awful flight times, giving us only a day in Dublin, it wasn't until i tried to cancel they was suddenly able to negotiate better flight times for the original cost.. when i finally had managed to book something i had the confirmation email through! full of mistakes!! wrong names, wrong location, wrong flight times, i emailed back the… Read Full Review

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★★★★★

“Review of Tour Center ”

Written on: 21/04/2015

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My tour operator was amazingly helpful, patient, well-informed and willing to discuss a number of options with me to ensure that we got the best deal, location and personal requirements to ensure our holiday package was tailor-made to make our break to the Algarve as perfect as possible! I would highly recommend the Tour Center for putting the clients' needs forefront and providing a friendly service which I would certainly recommend to friends and use again!… Read Full Review

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★☆☆☆☆

“Don't be fooled with a Wowcher Voucher - its not a...”

Written on: 18/04/2015 by Byron327 (1 review written)

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I bought a Wowcher Voucher advertised for 3 nights in Budapest with a tag line that read "50% off ". Despite being available to travel at any time during the period of the voucher, Tour Centre, were unable to offer the flights I wanted (I had checked on-line for times of flights) unless I paid a surcharge. At this point I was getting suspicious and started checking the price of the flights and hotel myself on line. I discovered that by booking direct with Ryanair and via Expedia, I could… Read Full Review

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★★★★★

“Good Service”

Written on: 17/04/2015 by Tamiab365 (1 review written)

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I was redeeming a groupon offer and the lady I was talking to was friendly and full of advise. I was impressed with the service received and would gladly book with the company again… Read Full Review

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★★★★☆

“Overall Staff is helpful and know their job well....”

Written on: 17/04/2015 by Templeton291 (1 review written)

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Overall Staff is helpful and know their job well. Quick on responses via email. Allowed to pay the balance when mostly suitable which helped me to plan my monthly spend… Read Full Review

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★★★★★

“helpful and polite”

Written on: 16/04/2015 by lturner92 (1 review written)

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Very good experience in dealing over the phone with the agent. very helpful and made booking our holiday very easy. I would definitely recommend to my friends and family and would use the service again. There was nothing to dislike about speaking to the agent and i would deal with the company again. Lovely calming voice too! thank you very much!!… Read Full Review

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★☆☆☆☆

“Its a trap!”

Written on: 11/04/2015 by Indrajith (1 review written)

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I have booked a holiday to Barcelona from tourcenter.co.uk through Groupon getaways on 09/04/2015. I called the operator on 11th to confirm the two tickets which I booked for me and my wife. Though I insisted them to take the voucher reference nos. they didn’t ask me for any of the details which came out as a surprise to me, in fact they did not even care that I have a voucher. However I was particular about the date initially and asked for May 4th as the date for traveling as my first… Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 10/04/2015 by Emmanicole (1 review written)

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Very helpful and great customer service. They couldn't be more helpful. Would recommend. I'm looking forward to my break away and hope it's as fantastic as the help I've had to book it. Thanks again… Read Full Review

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★★★★☆

“Friendly helpful Service”

Written on: 10/04/2015 by MrandMrsCogger (1 review written)

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Straight forward booking and quick response time from the Booking clerk at Tour Centre she provided a very friendly and helpful service, so far so good - Easy and straight forward and fast service - I would recommend others to use this!!!… Read Full Review

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★★★★★

“Great customer service”

Written on: 09/04/2015 by CampbellChandler (1 review written)

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I thought service by tour centre London was perfect and intend to enjoy my holiday with real vane and I would recommend tour centre to anyone… Read Full Review

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★★★★★

“Awesome!”

Written on: 09/04/2015 by Busyliz007 (1 review written)

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Thank you so much for your help via live chat to book our weekend away. I was having a very stressful day that day but you assisted me to organise a secret trip for my husband with efficiency, patience and excellent customer services. Looking forward to Dublin. Thank you again. With kind regards Elizabeth Jackson… Read Full Review

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★★★★★

“Great, friendy agents!!!!”

Written on: 08/04/2015 by Sammiejackson (1 review written)

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I am so happy with the holiday I just booked. my agent Mark was extreamly helpful and took into consideration all my requests when helping me book the perfect holiday. He was very patient in awnsering all my questions and spent time finding the perfect flights to fit my needs with no extra expense. I would definitely book with tour center again! I very excited to relax on the beach on my holiday soon! Thanks again tour center for the great customer service and the cheap getaway offers you have… Read Full Review

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★★★★★

“The agent Is the Best”

Written on: 07/04/2015 by Eilis3333 (1 review written)

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Today was my first experience with Tour Centre, I actually live in Ireland and for the first time paid in sterling!!! The lady I dealt with was very efficient, prompt and helped me with my options, we booked for next September and are looking forward, all was smooth. My experience was so good today that my husband celebrates an important birthday and gave her our details to come up with an option for us to celebrate while on holidays. We have travelled a bit, have used various Irish Travel… Read Full Review

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