Tour Center Reviews - www.tourcenter.co.uk

★★★★☆
4.2 / 5
538
83% of users recommend this
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Latest Reviews

★★★★★

“The best and the most patient service i have recieved”

Written on: 25/07/2016 by Beejaygreg (1 review written)

I have been calling tour centre for how many days now regarding my much needed travel and Bruce Miller was helping me and never get tired of helping me. Eventhough I bugged him for a couple of days now he never made me feel that he is not willing to help yet he extended his helo more than he ever could to make this trip possible. Will definitely recommend this to my friend and shoutout to Bruce who has been so generous, kind and patient to give us the trip that we want… Read Full Review

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★☆☆☆☆

“holiday from hell”

Written on: 10/07/2016 by Sheena29 (1 review written)

Please do not book with this company. We booked a holiday with them to Venice, Lake Gardia, and Rome. Flights, train tickets were booked through them. Each hotel was suppose to be within a 15 minute walk of the train station so they assured us. Venice was the first stop and it was fairly straight forward from the airport to get to the train station and then on to the hotel. However when we left to go to Lake Gardia we used the train tickets we were given to a place called Verona. We got… Read Full Review

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★★★★★

“easy to book”

Written on: 27/06/2016 by topspark40 (1 review written)

firstly connected with tour centre via online chat and then to confirm details they rang me. Easy process nice and friendly operator. He looked into better flights for us with a successful result and later rang back to discuss extra legroom flights. Overall nice guy and pleasant service… Read Full Review

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★★★★★

“Great help and I can't wait to go”

Written on: 23/06/2016 by Makenna361 (1 review written)

He was so good I had to say something and I don't normally write reviews. He got the best prices and went out of his way to help and answer questions. I hope his bosses know how great he Is. He deserved a promossion, pay rise or bonus!!… Read Full Review

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★★★★★

“Great Service!”

Written on: 23/06/2016 by Robertson155 (1 review written)

Melani was very nice and presented an awesome service… Read Full Review

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★☆☆☆☆

“Do Not use this company”

Written on: 23/06/2016 by 1953Coleman (1 review written)

This company offers deals on Groupon etc...The deal that i purchased was a European mystery deal, offer included either a 3 or 4* hotels with en-suite rooms.....Buyer Beware as this is NOT what i was offered, i was offered a 2* Hostel that's Hostel not hotel in Dublin. As it was late on Sat night the chap i was dealing with said either himself or a manager would contact me first thing Monday morning. I received a phone call from the same person i had dealt with on Sat night (No manager) at 3pm… Read Full Review

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★★★★★

“Great experience ”

Written on: 22/06/2016 by Tatslondon (1 review written)

I found a deal to fly and stay in Rome on Groupon. Called the number . She was most helpful and professional. All done . Hassle free. Looking forward to it! Thank you. … Read Full Review

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★★★★★

“Fantastic Service”

Written on: 21/06/2016 by Milo911 (1 review written)

My agent, Onella Ruston, offered excellent customer service and got me a truly fantastic Rome/Paris package deal. She was polite, patient, and accommodating, and even changed my departure airport from London, which was advertised in the package, to Manchester, my hometown. Next time I book a trip I'll be asking for her by name… Read Full Review

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★★★★★

“Easy and Helpful”

Written on: 15/06/2016 by AsmaFahidIqbal (1 review written)

Recently used Tour Centre and was assisted by the person I dealt with to book a short trip to Venice. The entire experience of booking was very easy and she was very informative and helpful in booking the flights and accommodation on our behalf and providing further information about other products available to allow me to consider my options. Keep up the good work!… Read Full Review

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★★★★☆

“Thank you to the travel agent for the good services”

Written on: 13/06/2016 by Geraldine4347 (1 review written)

Very satisfied with the service provided by the travel agent "Casper Mills". I was a bit a down to travel with the deal offered. but then when I spoke with Casper,he helped me find the correct deal which suit my need and even gave me some good advise and tips. Really please with my deal offers. I would definitely recommend it… Read Full Review

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★★★★★

“First time visit to Rome.”

Written on: 12/06/2016 by 2Byrne (1 review written)

The travel agent went through the application. Although it took time every item of event was explained to us. We were given a coplimentry visit. We are looking forward to this holiday… Read Full Review

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★★★★★

“excellent customer services!”

Written on: 11/06/2016 by Preety1 (1 review written)

I had positive experience booking with Tour center. Its my very first holidays to Italy. The staff member explained everything to me in very friendly way and in details that I feel pretty confident and very much looking forward for my holidays I will recommend this travel company to my friends and family and hopefully book my next holidays with them soon! :)… Read Full Review

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★★★★★

“Excellent customer service!”

Written on: 10/06/2016

Phoned to book a short city break to Budapest. Found him to be extremely polite and helpful and he searched and found the best flight times for me so that we could make the most of our break and give us the most time there. Something to look forward to later in the year!… Read Full Review

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★★★★★

“Excellent customer service!!!”

Written on: 10/06/2016 by Brennan216 (1 review written)

She was helpful and sorted our holiday brilliantly. Gave many options of excursions since my husband had a knee problem also gave great hotel choices. Would use this company again and definitely recommend to my friends as well!… Read Full Review

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★☆☆☆☆

“Spam email”

Written on: 08/06/2016 by faUnderwood465 (1 review written)

BEWARE! DO NOT GO NEAR THIS LOT!!!! Do not touch this company with a bargepole. I have been continuously bombarded with junk email from them. I have tried to unsubscribe and I have tried to block the sender's email address. This has made absolutely no difference because their emails are set up to circumvent all of this. STAY WELL AWAY FROM THEM… Read Full Review

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★★★★★

“I found the operator very helpful and capable and...”

Written on: 06/06/2016 by Karissad40 (1 review written)

I found the operator very helpful and capable and dealt with everything that was required of her. ManyThanks. Her attitude was very good, she was polite and informative. I would recommend her to friends and family alike. There was nothing that I could say was not to like… Read Full Review

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★★★★★

“Rome”

Written on: 04/06/2016 by Kaarkarakara (1 review written)

Good afternoon. I phone your offices today as I had just booked a groupton city break.ISpoke to an agent who was very pleasant and done my booking over the phone .and was very patience with all the questions I was asking .os helpful.I will be using him again when I book my next city break. … Read Full Review

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★★★★☆

“Great and Friendly people”

Written on: 03/06/2016 by HadleyMoore (1 review written)

When I bought a voucher I needed to phone Tour Center for them to book it all and helped me so much with the flights and hotels. They were very helpful and even made sure I had everything by calling me up when needed. In addition they also said they would bought a bottle of wine in the hotel room as a treat due to it being my mum's birthday. Overall Tour Center were a great company to book with and would recommend this to everyone. Thank you for everything :) … Read Full Review

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★★★★★

“Satisfaction with service provided”

Written on: 03/06/2016 by Elsiet6 (1 review written)

On searching for flights my enquiry was passed to the person I dealt with who did everything possible to help me.When I explained that I had to confirm dates with my daughter before finalizing a booking she arranged to telephone me at an agreed time.Unfortunately I had not been able to reach my daughter there for the person I dealt with arranged to telephone me today once I had spoken to my daughter,which she did and on being given new dates she searched and found me a flight which fitted the… Read Full Review

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★★★★☆

“Groupon Rome deal”

Written on: 02/06/2016 by Farrellan294 (1 review written)

I decided to try out the short city trip deal. All straight forward and easy. We were offered better flight times for a supplement (£33 each) which we chose to take to make the trip better but I didn't feel obliged or pushed into it. The operator was very patient and polite. All done over the phone in about 1/2hr and we were able to get our first choice of dates. All good so far and hoping the trip will be too… Read Full Review

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