Completely unhelpful

Tour Center - www.tourcenter.co.uk
★★★★☆
4.1
From 374 reviews
81.0% of users recommend this

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cookie3110's review of Tour Center - www.tourcenter.co.uk

“Completely unhelpful”

★★☆☆☆

written by cookie3110 on 22/11/2014

Bought a Groupon voucher which turned out to be invalid for what we had bought and not refundable as we had apparently been told the deal was not guaranteed. We then had a choice of losing what we had paid or pay more for the deal we thought we had already paid for - what a surprise! The agent then failed to listen to the information he was given and spelled our names wrong so we had to correspond to get it put right or probably would not have been allowed on the plane. Then had to chase for the tickets as he thought he had done his job by getting our money

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    Type of Tour

  • three days

    Lenght of Tour

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