Just awful

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Lizbeth486's review of Premium Tours - www.premiumtours.co.uk

★☆☆☆☆

“Just awful”

Written on: 19/06/2016 by Lizbeth486 (1 review written)

We were told to meet at the train station at 6:00 am and the staff did not arrive until 6:30 and our train left at 7:00. No one was there to tell us where to go and we were confused. We were rushed to get through and almost missed our train. To our disappointment again, we opted to do the self guided tour thinking we could do things on our own for the whole day but the guide split the day up. Even though we were told to be back at 3:30 for the next bus ride, others in the group wandered until 4:00. Although that wasn't the companies fault, they could have enforced the times more. When we were dropped off at the Louvre, there was heavy traffic so we were told to meet at 5:30, no later, because our train again left at 7:00. People, including the tour guide, did not get there until 5:45. And traffic was very heavy. We made it to the train station just 5 minutes before our train was scheduled to leave. We had to rush through customs and passport checks and then run to our train. If security hadn't been backed up, we would have missed our train. We will NEVER use this company again.
The guide also did not give us good information. They mainly talked about restaurants and street signs instead of the history of the city. We were also driven through the red district which was not a comfortable thing, as there were several children asking questions. i would have liked to learn more about the different buildings and histories Of them instead of what street we were on, and all the different restaurants we passed.
I was very excited to visit Paris, but this tour made it a huge disappointment.

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    Type of Tour

  • all day

    Lenght of Tour

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