written by 44O'Neill on 25/03/2021
I had an outstanding experience booking into the Lower Sabie Tented camp. The person assisting was professional and attended to my requests for options immediately. Within half an hour we had made a decision on the Luxury Tented camp and secured and paid for the booking. This was followed up with photos and details of the camp. Thank you for the impressive service.
written by RoselynRowe22 on 03/02/2021
I would like to thank the agent for making everything so easy. It really is very much appreciated. Excellent customer service experience.
written by on 07/01/2021
Thank you for the great service I received. They always kept me informed and I was never left in the dark. I will recomend them to anyone and will definately use their services in the future. I had a great stay at camdeboo national park and the valley of desolation is awesome. Thank you to the person I dealt with and the team for making this possible.
written by Kakkerlak on 17/12/2020
Safari really offers a fantastic service!! Every query is answered immediately and efficiently.
written by Tokkie on 30/11/2020
Hi the person I dealt with is a star. Service out of the top draw. Will recommend him to everyone. Thanks
written by Ashlynnl1953 on 23/09/2020
Safari om offers great service and real time communication. The person I dealt with is excellent!
written by Hymanm on 23/09/2020
excellent service very helpful guiding for excellent accommodation available at the specific time frame thank you for swift respons
written by Jokky on 19/12/2019
I go to Kruger Park every year with my wife and our friends for our year-end break. So last year I tried to book online on Kruger park online web site and make a hash of it. Every camp I tried did not have the correct amount of bungalows, or some issue or other, then tried through Safari.com, just gave them the dates I wanted to go and I don't know how but they made it happen. This year I tried again, this time I forgot who I used last year, and went down the same route as last year and tried to book directly with Kruger park reservations without any luck. Luckily for me, Safari.com keeps on sending me newsletters and then the penny dropped. Sent them an e-mail with the dates and camp preferences and the got me in with no problem. I asked for Lower Sabie and Berg-en-dal, but lower Sabie was full and the found me an alternative camp. It saved me a lot of frustration.
written by WrightsNz on 28/10/2019
Heleen Coetzee's assistance with our trip was outstanding. Nothing was too much trouble. Although we live in New Zealand it was easy to reach Heleen; she even went as far as assisting us over a weekend (out of office hours!!!!). Service like this doesn't come often at all. I received all the advice I required and Heleen gave suggestions where helpful. I received all the documentation e.g. itineraries, proof of payments, etc. by email without any hiccups. When I wanted to add our Dad to our booking Heleen sorted it right away for us - managed to get him the right type of accommodation, right timing, etc. Just wonderful!! Heleen has made the prospect of our trip even more exciting that we could have hoped for. Please pass on to her our heartfelt thanks for all she did to make this such a successful experience. I will definitely be keeping Heleen's details for the next time we travel. Thank you!!
written by Rocket145 on 03/10/2019
Really pleased with the service, efficiency, and how really helpful . I been waiting for September dates to come on the computer and as soon as it did the staff contacted me immediately. I was able to book all the camps I required. Payment was easy and promptly received my voucher Thank you Safari. Com
written by on 03/10/2019
Safari.com was very helpful in planning a Kruger National Park trip. I was able to get all the reservations I wanted, as I planned very early and was fortunate enough to get their help. I would recommend them in planning for Kruger or other Africa trips.
written by Ab4Yqm on 12/09/2019
These are the best people to use - somehow they always seem to be able to find accommodation even the the Parks Board website shows fully booked. Also they send you the Gate Registration Form so you can complete it in advance before arriving at the Park Gate
written by LVDW on 09/08/2019
We've got a fast response and a correct payment proposition.
written by MicahRomero21 on 24/05/2018
I've been booking through SAFARI.COM from 2016 up to date and I believe in an organisation that believes in delivering a Premium Service as I have never experienced any come - back or frustration on arrival on any booking up to date..
written by SandyVdM on 08/05/2018
Thank you for kind assistance on-line chat Was quick and to the point E-mails were clear and concise Overall perfect thank you
written by 212Cross on 30/04/2018
The lady dealing with my requests was friendly,helpful and very professional in the manner she went about dealing with my booking for the Kruger Park. She offered different choices of accommodation and was very patient answering my questions.until we came to make our final booking.
written by PetroMostert on 23/04/2018
When we arrived on Vryday the 20 April 2018 there was no water till Saterday morning The lady said the pump was not on. The chalet was in poor condition. The toilet seat was loose in one of the bedrooms. The dishes was not all there. The main entrance was not clean. There is a lot to do about cleaning.
written by on 18/04/2018
Thank you for the assistance with my booking and prompt feedback I received. It really shows efficiency. I would also recommend you to friends and family.
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