Krugerpark Reviews - www.krugerpark.com

★★★★★
4.6 / 5
298
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Latest Reviews

★★★★★

“Very Helpfull”

Written on: 22/05/2015

Thank you - Got us bookings on the last minute and managed to change it for us. Sorry for those who had to cancel… Read Full Review

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★★★★★

“the best service ever!”

Written on: 20/05/2015 by 224Larkin (1 review written)

the response to every question and request was effective and immediate. never was there one stage where i did not know what was expected from me. all the information was given in readable understandable emails. thank you so much!!!… Read Full Review

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★★★★☆

“Service received from Kruger.com”

Written on: 16/05/2015

I am very happy/satisfied with the service provided. Prompt communication kept me up to date and eliminated any confusion. I was impressed with the prompt contact I received from a staff member giving me exact and accurate information on available camping sites. Staff members are friendly and helpful. I will use this service again when making reservations in South African Parks. Very great thank you… Read Full Review

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★★★★☆

“Very helpful”

Written on: 13/05/2015 by Stephanie.Smith (1 review written)

Ruben Jacobs was very helpful with the process of booking our trip. He answered emails timeously and helped us with various options. Thank you!… Read Full Review

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★★★★★

“The Best of the Best”

Written on: 12/05/2015 by 385Mead (1 review written)

Ons bly altyd met ons vakansies by die Kruger daar is ons na aan God se handewerk en stilte wanneer nodig. Die diens is altyd puik by al die parke. Beslis 'n aftree plek ook vir ons. Die diere is altyd genoeg om te sien, net die besoekers wat dit partykeer te ver vat en die diere tart met uitklim uit die voertuie en dit moelik maak vir ander besoekers. Die toilette altyd ooral skoon en netjies. Baie dankie… Read Full Review

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★★★★★

“Best attention ever”

Written on: 01/05/2015 by Boyle409 (1 review written)

I would like to say thank you to kruger for helping us on choosing our acommodation at Kapama Southern Camp, and also helping us With transfer logístic. We had plenty of questions and doubts and you always respond promptly and in a very polite and helpfull way. Everything was perfect thanks to you… Read Full Review

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★★★★★

“Booking at Kruger Park”

Written on: 22/04/2015 by 206Freeman (1 review written)

Very impressed. I had no sooner sent the request when I received a call from a man saying that he had space for our family in the period specified. I could not believe that I had just pressed send. Everything was done professionally and with no hassle. Good advise was given. It was a pleasure. Well done on providing a very good service. Payment and the auto reminders were also a nice touch to get things done… Read Full Review

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★★★★★

“Professional, friendly and competent service”

Written on: 21/04/2015 by ClaireDelagey (1 review written)

Booking was a pleasure. Your competent, articulate and friendly staff went out of their way to accomodate my requirements! They were able to give me different options and recommendations in an unrushed patient manner… Read Full Review

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★★★★★

“Excellent”

Written on: 16/04/2015 by Cameronph358 (1 review written)

I was pleasantly surprise with the "new" booking system, works excellent!I will surely recommend it to my family and friends. The staff very efficient and helpful. … Read Full Review

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★★★★★

“Great Booking”

Written on: 15/04/2015

Found the website and made a booking late evening. Response early next morning followed by communications by phone and email. Great service, customer relationships of the highest quality. Highly recommended… Read Full Review

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★★★★☆

“Tour selection and set up.”

Written on: 08/04/2015 by Wolfenvic (1 review written)

Fantastic assistance provided by tour agent who gave invaluable information towards our itinerary selection to which we are so grateful! Thank you. We are certainly contemplating a return visit to complete the park's central & northern sections. The kids will certainly enjoy the tours we plan to carry out . Recognition and appreciation must be mentioned of the Cape Town office staff who were always on cue to attend to our queries and forthcoming with solutions when a problem arose in the… Read Full Review

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★★★★★

“Thanks for professional service”

Written on: 04/04/2015 by Graves446 (1 review written)

Thank you for providing professional service… Read Full Review

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★★★★★

“Great helpful service”

Written on: 03/04/2015

Hi, Phoned to make an enquiry and was given my options at Berg en dal. The travel advisor was very enthusiastic about the option of being on the perimeter fence which made want to book it even more. I cannot wait for my stay and hopefully I will be able to spot some animals from the comfort of the accommodation. Very helpful and efficient service. Would use again. It would be nice if you could book directly online without having to make an enquiry first… Read Full Review

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★★★★★

“top class service”

Written on: 01/04/2015 by oupie (1 review written)

Excellent service and patience as I changed my request a few times… Read Full Review

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★★★★★

“Wow Service”

Written on: 26/03/2015 by PaulaBowie (1 review written)

The service I received from the Consultant telephonically today was WOW. The service was prompt, friendly and the Consultant had patience and went the extra mile to make my booking. Thank you what an absolute pleasure… Read Full Review

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★★☆☆☆

“Reservations procedure”

Written on: 20/03/2015 by Reid79 (1 review written)

Firstly, there was no way that I could find to make a reservation at the weekend. This is extraordinary in 2015 with a major international tourist destination. Secondly, there seems to be no direct internet online method of making a reservation. Emails were sent with long delays of several hours to which replies had to be made. But, luckily we had excellent telephone service from a 'travel consultant', Mr. Pascal John, otherwise we could not have visited your world-famous Kruger Park. I am… Read Full Review

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★★☆☆☆

“Poor Communication, slow service”

Written on: 11/03/2015 by Derrickj232 (1 review written)

Quality of service used to be pretty good but has really dropped recently. Our response to reservation requests took almost a month for a reply. When tentative reservations did finally come there where no replies to requests for possible alternatives since the reservations we received did not match up with our requests. It seemed to be a take it or leave it situation. Their attitude seemed to be just "go away"… Read Full Review

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★★★★★

“Friendly, Proficient, Simple”

Written on: 06/03/2015 by Kyleel240 (1 review written)

What a pleasant experience, friendly, proficient and knowledgeable. we will book all our future trips though krugerpark.com… Read Full Review

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★★★★★

“Suberb, prompt service”

Written on: 05/03/2015 by Hugh1944 (1 review written)

Discovering Krugerpark.com was the best thing that happpened - previously long tortuous telephonic conversations were held with SAN Parks in pretoris with limited success Now every time I want to make a booking - SUCCESS! Thanks to Heleen Coetzee for great service… Read Full Review

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★★★★★

“great service”

Written on: 23/02/2015 by Barton491 (1 review written)

we are a family of 10 from Australia wanting to visit Kruger park with most for the first time and we are very happy with the tour that is arranged and with the wonderful service received. The kids will love it… Read Full Review

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