Written on: 25/05/2013
Always struggled to get bookings in Kruger but now its easy and I am sure it will also increase occupancy rates in the Park. Thanks (read more)
Written on: 22/05/2013
The first time I have used you guys and I must say, its a great experience for everyone was so helpful everytime. Thanks a million. (read more)
Written on: 21/05/2013
its all about reaction,action and delivery and these are the key elements to keep the customer happy-your words lets party- and you have every reason to do just that.And I will bring friends family and my dog to party.Service delivery is alive and well Well done Eugene!!!!!!!!!!!!!! (read more)
Written on: 18/05/2013
Always a pleasure dealing with them, in fact all our dealings with you and Sanparks has been very efficient and friendly. Thank you (read more)
Written on: 16/05/2013
No problems during the bookings good response on all questions ask. I would like if the day fees could be added to the fees that you know every thing are paid for.I would told them that it is the best place to do bookings. (read more)
Written on: 15/05/2013
I found it very easy to communicate my preferences and ideas (via e-mail) with Gaby and she even made the changes for me after the deposit was made and I really found her VERY helpful and competent. I will surely use this method again since I really can't do the SANPARKS telephone booking - it just takes too long for them to answer or reply! Thanx (read more)
Written on: 14/05/2013 by beertjie (1 review written)
May I please extend my admiration for the very professional and effective assistance that I have been offered by Ms Carien du Plessis who has managed our bookings over the past two years. She is amazing and a true ambassador for efficiency. (read more)
Written on: 13/05/2013 by LucianaBel
Your representative was an outstanding guide taking care of our needs and likes for our dream vacation at Kruger Park. She was nice and understanding all the way. It was a pleasure dealing with her. (read more)
Written on: 13/05/2013 by Mikey791 (1 review written)
I was very impressed with the speed of response to my enquiry and how easy it was to book the accommodation required. I have now paid in full and am looking forward to our trip, hopefully everything will go as well as it has so far. (read more)
Written on: 10/05/2013 by Pienaar
I had to organize a huge family gathering in the Kruger, which meant MANY people with MANY opinions... I received so much help from Krugerpark.com. They made it very easy to make a very large booking and went to much trouble in trying to assist in any matter. Due to the size of the party, there were many changes made as time went on, and they were very helpful in doing all the changes without any trouble. I really appreciated the friendlyness in which everything was handled. Thank you for... (read more)
Written on: 10/05/2013 by CharlesCBAS (1 review written)
You service was absolutely excellent, beyond expectation !!! Thanks so much!!! Quick response on my internet booking as well as quick conformation after paying! I'm delighted! thanks so much!!! I will defenitely make use of you guys again and will promote you to my friends and colleagues! (read more)
Written on: 08/05/2013 by ElanaWolmarans (1 review written)
Really, really amazing service from the booking agents. Laticia Jethro was super helpful and friendly at all times, and REALLY quick to reply. We had no hassles what so ever with booking, it all went really smoothly and we were supplied with plenty of information. Laticia was also really helpful and knowledgeable when answering all of our many questions. Appreciate the great service we were provided and cannot wait for our holiday in July. Thanks so much to all involved! (read more)
Written on: 08/05/2013
For the last 7-8years we have been visiting the Kruger National Park and love every moment of our time spent there. However we have had numerous problems and this was report to KNP regarding the reservations made direct at the relevant camps. We have still not had any responce..... what ever..... However my daughter gave us a contact number for your offices and spoke to a lady. WOW what a magic, friendly efficient woman she is. May she keep up her good work and I pray that she is... (read more)
Written on: 08/05/2013
Thank you for the excellent and prompt service. (read more)
Written on: 06/05/2013 by SherrynRiley (1 review written)
I appreciate you assisting us over a busy time and somehow managing to make place available for our overseas visitor. From the lady who answered the phoone to the gentleman who helped me, quotes were sent out quickly. Thank you (read more)
Written on: 05/05/2013
the lady who helped me did excellent work, she can be recommended (read more)
Written on: 04/05/2013
Die "response" op die bespreking was uitstaande. Conservation fees are too high while the cancellation policy are too strict. This may prevent people to make use of your facilities. (read more)
Written on: 29/04/2013 by Adri_85 (1 review written)
I would just like to compliment one of the staff members working at the Kruger National Park. She is really such a joy to correspond with, from day 1 when we reserved our vacation upon to when we had to pay for our booking. I had a lot of questions and our booking changed quite a few times, but she always responded promptly to my emails and answered all my questions. She assisted me not only with our booking but also with booking game drives and morning walks. It was such a pleasure to get... (read more)
Written on: 20/04/2013
respons was immediately, full details were given with regard to availibilty , with clear reference numbers. professional service. (read more)
Written on: 15/04/2013
This is the second booking this year You provide excellent service and quick feedback Will surely use your service again in future Will recommend service to anybody !!! (read more)
Written on: 14/04/2013
I just want to thank the staff of the Kruger National Park for their excellent service, whether making bookings or in the Park self. (read more)
Written on: 09/04/2013 by DanieH
Service was good, accurate and fast Tanks Danie Hugo (read more)
Written on: 07/04/2013
Always SUPER !WE FEEL AT HOME, WE FEEL SPECIAL AND VERY PRIVILEDGED (read more)
Written on: 06/04/2013
Our booking was handled efficiently. We changed camps and dates a few times but it was handled without difficulty. Thank you! (read more)
Written on: 02/04/2013 by JanineRiley
Thank you for a painless, efficient service. My records were still on from a previous booking so it was just a quick call for me to make the booking and have the reservation details emailed to me. Your staff are friendly and professional & I do not have to wait endlessly for an operator to take my call. I was also informed that because Kruger Park were so busy over the Easter Weekend it would take a while for my reservation details to be confirmed but I was assured that the booking would be... (read more)
Written on: 29/03/2013
Thankyou for the excellent service and feedback. After the flooding and damage at Bateleur we were worried about the possibility that we may have had to cancel our bookings but you kept us informed about the progress and we were happy that we could still keep our original reservations. We will recommend your booking service to all our friends. Karen Kieviet (read more)
Written on: 29/03/2013
The constant feedback and confirmations,etc put myself at ease and I trusted the person I dealt with, i.e. Eugene Dennis We look forward to visit the KNP (read more)
Written on: 27/03/2013
Great friendly service. We moved the booking dates a couple of times because of events outside my controll. Everytime we were helped. (read more)
Written on: 27/03/2013
I decided to visit Kruger Park on 13-03-2013 which was very late but you accommodated us. The service was prompt and professional. Being Easter I can assure any one it is not easy to get accommodation in South Africa but you did it for me. Thanks to the Kruger Team (read more)
Written on: 25/03/2013
Eugene communicates very friendly. He is helpful, professional and quick! Thank you so much. (read more)
Written on: 25/03/2013
EVERYTHING WERE JUST PERFECT.I BOOKED 5 PLACES AND GOT FEED BACK THE SAME DAY.EVERYBODY WERE JUST EXTEREMELY HELPFULL!!KEEP IT UP!! (read more)
Written on: 25/03/2013
I have booked via many websites. This one helps you witin 72hrs from enquiry to confirmation after EFT payment. Truly remarkable and I will use it every time. This is my third booking with them so I now have the T-shirt! (read more)
Written on: 25/03/2013
My booking was dealt with swiftly and professionally. Immediate feedback and keeping me up to date. Thank you. (read more)
Written on: 18/03/2013
Your website is great to use - easy to read, easy to find information and your fees structure is all there to chose from. It is easy to compare different accommodation options and there is "what to do and what not to do" information. All the information is there that is required. We would definitely do it again and we would bring family and friends with. Thank you. (read more)
Written on: 15/03/2013
Awesome service and assistance received, thank you very much Carien. Response time is one of the key elements according to which I judge service on, and never have I received better. We are looking forward to a very pleasant, long overdue stay in Kruger. Keep it up. (read more)
Written on: 14/03/2013
EK HET DIE DIENS BAIE AANGENAAM GEVIND, DIT WAS VINNEG AKKURAAT EN NETJIES. DAAR IS VINNIG OP ENIGE NAVRAE GEANTWOORD. DIT WAS N PLESIER OM DFEUR JULLE MY BESPREKING TE DOEN. (read more)
Written on: 14/03/2013 by ConradJoubert
Laticia was extremely helpfull and professional. I really appreciated her friendlyness and assistance in making my booking possible. ! Thanks ! C Joubert (read more)
Written on: 12/03/2013
Jacques Venter was prompt, polite and very patient. I requested several amendments to our itinerary as we had changing numbers and travel dates. He quickly accommodated my changes and came up with creative solutions to my requests. Thank you Jacques!!! (read more)
Written on: 12/03/2013
Immediate action on our initial enquiry and suggested alternatives.Kept us up to date on progress and finalised booking with speed!! One tip: Advise customers about alternatives - this happened on previous bookings we did through yourselves. Very happy with your excellent service! (read more)
Written on: 12/03/2013
This is the first time I have booked through Krugerpark.com and the service I received was wonderful. When I wanted to extend my stay it was not a problem either. I will most certainley use krugerpark.com for future bookings. (read more)
Written on: 11/03/2013
Very prompt responses. No hassles at all with the booking process. Thank you so much. (read more)
Written on: 07/03/2013 by AlfvanDijk
Heleen was very good to deal with - prompt, efficient and helfpul. THank you Heleen (read more)
Written on: 05/03/2013
Once I booked my stay I immediately received a booking confirmation email telling me exactly when where and how to complete my booking, and after I paid the complete fee within one day I received confirmation of payment! Excellent! (read more)
Written on: 01/03/2013
The assistance i got for planning my trip starting in 2012 allready was superb.Final changes were done in a professional and helpful manner.Confirmations and payments could be finalised 3months ahead of actual vacation which gives great peace of mind. (read more)
Written on: 01/03/2013 by AusSue (1 review written)
I have been totally satisfied with the service provided by KrugerPark.com, from my initial enquiry through the web site, subsequent quotes, confirmation of booking and finally payment with PayPal.Replies to my queries were fast, emails answered straight away. I would have no hesitation whatsoever in recommending KrugerPark.com to everyone. (read more)
Written on: 27/02/2013
I think the title says it all. (read more)
Written on: 26/02/2013
It's as simple as deciding when and where you want to go, pay and viola...Friendly and fast service, just like we are used to. (read more)
Written on: 25/02/2013
Excellent and fast e mail service.Very Efficient. (read more)
Written on: 20/02/2013
Very impressed by Gabrielle and Jacques(helped me re-instate a booking). Immediate response -nothing too much trouble. Love the auto search function for alternative choices of accommodation in one's area of travel. (read more)
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