Krugerpark Reviews - www.krugerpark.com

★★★★★
4.6 / 5
94% of users recommend this
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Latest Reviews

★★★★★

“Wow Service”

Written on: 26/03/2015 by PaulaBowie (1 review written)

The service I received from the Consultant telephonically today was WOW. The service was prompt, friendly and the Consultant had patience and went the extra mile to make my booking. Thank you what an absolute pleasure… Read Full Review

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★★☆☆☆

“Reservations procedure”

Written on: 20/03/2015 by Reid79 (1 review written)

Firstly, there was no way that I could find to make a reservation at the weekend. This is extraordinary in 2015 with a major international tourist destination. Secondly, there seems to be no direct internet online method of making a reservation. Emails were sent with long delays of several hours to which replies had to be made. But, luckily we had excellent telephone service from a 'travel consultant', Mr. Pascal John, otherwise we could not have visited your world-famous Kruger Park. I am… Read Full Review

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★★☆☆☆

“Poor Communication, slow service”

Written on: 11/03/2015 by Derrickj232 (1 review written)

Quality of service used to be pretty good but has really dropped recently. Our response to reservation requests took almost a month for a reply. When tentative reservations did finally come there where no replies to requests for possible alternatives since the reservations we received did not match up with our requests. It seemed to be a take it or leave it situation. Their attitude seemed to be just "go away"… Read Full Review

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★★★★★

“Friendly, Proficient, Simple”

Written on: 06/03/2015 by Kyleel240 (1 review written)

What a pleasant experience, friendly, proficient and knowledgeable. we will book all our future trips though krugerpark.com… Read Full Review

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★★★★★

“Suberb, prompt service”

Written on: 05/03/2015 by Hugh1944 (1 review written)

Discovering Krugerpark.com was the best thing that happpened - previously long tortuous telephonic conversations were held with SAN Parks in pretoris with limited success Now every time I want to make a booking - SUCCESS! Thanks to Heleen Coetzee for great service… Read Full Review

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★★★★★

“great service”

Written on: 23/02/2015 by Barton491 (1 review written)

we are a family of 10 from Australia wanting to visit Kruger park with most for the first time and we are very happy with the tour that is arranged and with the wonderful service received. The kids will love it… Read Full Review

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★★★★★

“Booking for Mountain Zebra Park”

Written on: 20/02/2015

I found the booking a care free experience through the professional service of Krugerpark.com. My needs were expertly serviced… Read Full Review

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★★★★★

“There was nothing I did not like service was excellent...”

Written on: 12/02/2015 by ArmaniHooper1964 (1 review written)

There was nothing I did not like service was excellent communication was excellent would like to stay in touch with Krugerpark for future holiday bookings. Thanks… Read Full Review

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★★★★★

“Easy, efficient and polite.”

Written on: 10/02/2015 by janeoliver (1 review written)

The staff member was knowledgeable and helpful. Very polite and efficient The process ran smoothly. I was very impressed… Read Full Review

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★★★★★

“A Very Positive Experience”

Written on: 24/01/2015 by Lindsay259 (1 review written)

Really sorry I can't mention staff members names. I did the booking on behalf of my boss - she was friendly, patient with many changes made in bookings, very prompt in her response and all round provided a wonderful service, and with humour too! Thank you!… Read Full Review

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★★★★☆

“Great and efficient service”

Written on: 18/01/2015 by GaugeHolland398 (1 review written)

Fast, efficient feedback on my request for accommodation… Read Full Review

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★★★★★

“Excellent Service.”

Written on: 17/01/2015 by 66Davidson (1 review written)

I want to thank you for the excellent service and friendly help that was provided to me in helping me make the booking. It's so nice to pick up the phone and speak to people that are willing to help. To thewo man I dealt with you are a star! Thank you and keep it up… Read Full Review

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★★★★☆

“Good service and cooperative”

Written on: 15/01/2015 by Nilsbroos (1 review written)

The servicelevel is very good. They answer email and requests often within the same day. They understand what you want and give good advise. They listen and have a customer friendly attitude and are cooperative. As a customer it gives a feeling of trust. Despite the distance it feels familiar. Eugene Dennis was very helpfull and understanding Worldwidesnoezelen.The Netherlands… Read Full Review

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★★★★★

“quick and easy booking”

Written on: 11/01/2015 by RodolfoCormier (1 review written)

Hi The response time for my booking request was super quick. Information on my provisional booking was correct and exactly what I requested. 2 days from booking request to confirmation, which includes me wasting time on getting the payment done. Great service indeed!… Read Full Review

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★☆☆☆☆

“False advertising”

Written on: 05/01/2015

False advertising! Nkambeni Tented lodge does not fall in the Kruger Park it falls outside of the park +-400m outside Numbi gate (Kruger Park) .....if we knew we would have booked in the one day and enjoyed a whole day in the park the next day but we did not and had to pay entrance on the day we arrived and also the next day! If we were in the park (as they stated) we would have actually enjoyed 2 days in the park but only paying entrance to the gates once!~… Read Full Review

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★★★★★

“Super customer support!”

Written on: 04/12/2014 by Forbesmv359 (1 review written)

I had booked and although the bank transactions complicated payments the agents kept providing great customer satisfaction by protecting my reservation until the banks got their technology sorted out. We will have a great family get together and hopefully see lots of animals at Addo. :D… Read Full Review

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★★★★★

“Fantastic services!”

Written on: 03/12/2014 by rpMcCleary307 (1 review written)

I called late yesterday afternoon hoping the office was still open as I know by that time the people are starting to pack up for the day, but not in that office :) with in a few seconds I received my details and I booked and paid for my accommodation. Friendly and helpful staff! Great service! Love it! Happy festive season:)… Read Full Review

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★★★★★

“Short stay at storms”

Written on: 27/11/2014 by CaydenHagan (1 review written)

Booking from France could not have been easiewe stayed with you in 2008 and loved it so we are coming Bach… Read Full Review

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★☆☆☆☆

“Worst service ever”

Written on: 26/11/2014 by Hes2014 (1 review written)

Good afternoon Ref AD4401512 I was so excited about booking my first Kruger Park Holiday for 19-26 December, but i have never been so disappointed in the service i received. Firstly when I access the website I was under the impression I am dealing with the parks reservations and not threw a third party and that I would have to pay extra. I received an email on the 25/11 to tell me that I have 24 hours to do payment and likely I look at the email again this morning to realize that it is one… Read Full Review

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★★★★★

“Good Communications during booking”

Written on: 09/11/2014 by Flores147 (1 review written)

I found very easy to deal with the staff and they were very much help full… Read Full Review

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