written by Loomis302 on 22/06/2015
I booked a Paris Catacombs tour through excursiopedia and got confirmation in my booking. My husband an I went to the meeting place at the time specified in the voucher. We were asked to go at 9am but found out that catacombs opens at 10am. When we got there at 9 am no one was there to meet us. Number of the tour guide was also not provided!!! Tried emailing and calling excursiopedia as well as aeon tours to no avail. Until now, I haven't heard from either of the companies. What poor customer service!!!
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