Discount London Tours - www.discount-london-tours.com Reviews
Latest Reviews
★★★★☆
“Fun London tour on the Harrods bus”
Written on: 15/05/2013
Fun afternoon sightseeing tour on the Harrods green bus. The tour takes you around the main sights of London and stops off at Buckingham Palace for a photo stop. A short trip on a catamaran from Tower Bridge to the Embankment is included. Friendly tour guide, audio commentary. Afternoon tea at Harrods (two scones, tea and champagne) is also included. Very good value and a good afternoon's entertainment. Would definitely recommend. (read more)
★★★★☆
“Incredible Experience”
Written on: 23/09/2012
Our tour guide and bus driver were wonderful. Leslie led us to Windsor Castle and gave us landmarks to make sure we could find our way back. I enjoyed the doll house and gallery. She let us know that the staterooms were incredible and they were. Loved it and then we headed to Oxford. Loved the story behind AaAlice in Wondland as well as. Harry Potter2. We were bumped by another car and I feel that the driver and Leslie handled things swiftly, so we would not miss Stonehenge. Leslie and... (read more)
★★★★☆
“Incredible day”
Written on: 22/09/2012 by Pwebb11
The whole day was wonderful. Leslie gave us landmarks at Windsor castle and even I could follow. The state rooms and the doll house was beautiful and lavish. I loved the Alice and Wonderland info and the pictures in the stain glas. Also, enjoyed the Harry Potter reference. Leslie was knowledgable and totally enjoyed her stories and info. The highlight was Stonehedge. Our buss was rear ended slightly. Both the bus driver and guide handled everything professionally and quickly. The Y... (read more)
★★★★☆
“Very good itinerary for day visit but time at each...”
Written on: 22/09/2012
Very good itinerary for day visit but time at each place of visit is slightly short. (read more)
★★★★★
“Wonderful experience”
Written on: 21/09/2012
I don't normally do tours, but to see Bath during recent visit I noticed the high ranking for Evan Evans tours on tripadvisor.com, and gave it a shot. Wow! I was not disappointed! Our tour guide, William, was absolutely the best! And the whole experience was extremely well organized and valuable, better than I could have done myself. I'm really happy I made this choice! It's a very well-run firm with outstanding personelle and you will not be disappointed in their service and the sites! (read more)
★★★★★
“Easy, informative and fun!”
Written on: 16/09/2012 by starkillr
I found this trip to be very enjoyable. It was easy to setup, locate, and travel using this tour. In terms of the tour guides knowledge, it was top-notch and he imparted a lot of great information on the sites that we visited. We spent just about the right amount of time at each site, I never felt particularly rushed nor did I get bored. With the tour bus, you also have the benefit of seeing the beautiful landscape of England with the added bonus of the tour guide pointing out unique... (read more)
★☆☆☆☆
“Very disappointed”
Written on: 15/09/2012
Tour guide was lacking in information She seemed more keen on getting us back early Leaving us with 20 minutes at stone henge Have just come off a 4 week trip using 8 different tour guide she was by far the worst (read more)
★★★★★
“Windsor Castle, Oxford & Stonehenge at Sunset”
Written on: 13/09/2012
Evan Evans Tour. Windsor Castle, Oxford and Stonehenge at Sunset. The tour guide Phil was outstanding! If you are fortunate enough to have Phil as your guide you will have an enriching, enlightening, and enjoyable excursion. The tour overall was wonderful. I booked this tour because I wanted to walk among the inner stones of Stonehenge. For the time of year, August 20th, the timing for the sunset tour was perfect. 20:30 the sun set and my wife and I were rewarded with a great view... (read more)
★★★★★
“Very good tour”
Written on: 13/09/2012 by JesusSuperstar
I enjoyed the tour thoroughly and the driver was a very good bloke. (read more)
★★★★☆
“The tour 22 and the guide was very good. However, it...”
Written on: 13/09/2012
The tour 22 and the guide was very good. However, it would be better if the tour had lasted longer (we came back to London around 6pm) and we would have more time in Dover for instance. (read more)
Eurotraveller4's Comment
Written on: 13/09/2012
Thank-you for your feedback.
Tour 22 to Leeds Castle, Canterbury and Dover is one of shorter tours (less driving time) and we aim to get back into London by 6.30pm to give people time to do something in the evening, like going to the theatre ... but 6pm is a little bit early.
There isn't a lot to do in Dover other than see the White Cliffs, but we will look carefully at the tour schedule and see if we can spend a little more time at Leeds Castle and/or Canterbury.
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Showing 1 - 10 of 59 Reviews
★★★☆☆
“You Need to Know”
Written on: 12/09/2012
Booking through the official website means that tickets can be validated for a whole year, 'though there is a booking fee, not so with a discount website. We didn't know this. (read more)
Eurotraveller4's Comment
Written on: 12/09/2012
Thank-you for your feedback.
Venues managed by the Royal Collection (Buckingham Palace, Royal Mews, Queen's Gallery, Clarence House and Windsor Castle) will validate tickets for a year IF YOU BUY YOUR TICKET FROM THEM DIRECTLY.
This is a good option for anyone wishing to visit the same venue more than once, although Royal Collection do recommend you pre-book your subsequent visits and charge a booking fee of £1.25 each time.
It should also be noted that Buckingham Palace State Rooms are only open for 2 months of the year and are very busy, so subsequent visits will be subject to availability, but if you're planning multiple visits to Windsor Castle, I recommend booking with them directly.
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★★★★★
“TOUR 337 : See London By Night (Evening Tour).”
Written on: 12/09/2012 by doxxa (1 review written)
It was a very interesting tour which lets you see LONDON illuminated. Although it is not a hop on hop off tour it has very good that pick up points are available. We stayed at Marble Arch so our pick up point was at speakers corner. I and my family enjoyed this tour will surely recommed this tour especially for those who are in London for the first time to get a lovely taste of this Capital. Keep up the good work. Highly recomended (read more)
★★★★★
“Friendly, informative and efficient tour service”
Written on: 12/09/2012 by Termsak
The complimentary pick-up is nice and on time. Bus operation is very well organized, very professional. But is big and comfortable, but no toilet on the bus. Windsor Castle is very interesting, but 2 hours is too short; need to spend 30 minutes waiting and watching the change of guards. Bath is also very interesting. The old city ambience is wonderful. Again the time to enjoy it is too short. Need to spend some time finding lunch at the train station before the long ride to... (read more)
★★★★☆
“good, but a bit small time at each location”
Written on: 06/09/2012
The tour is nice. Plenty of information is given by the guide during travel which leads to efficient time usage. The only thing - very small time at each location. From 45 to 30 additional minutes would make the tour brilliant (read more)
★★★★☆
“the tour and guide were very good. only thing to...”
Written on: 05/09/2012
the tour and guide were very good. only thing to improve would be getting us back closer to our hotel. Bathroom on the bus would be nice (read more)
★★★★☆
“Fun afternoon the the countryside”
Written on: 29/08/2012
Even though the weather wasn't ideal, we had a nice afternoon at Stonehenge. We ended up having to go back to the bus because it was raining, but Stonehenge really is a must-do when visiting the UK. The instructions given by the driver were very clear. The little cafe at Stonehenge sells delicious pastries. (read more)
★★★★☆
“Our guide and bus were excelent. The only thing we...”
Written on: 06/08/2012
Our guide and bus were excelent. The only thing we didn't like was the litle time to see the castle, only 2 hours (we spent 1 hour on queue and had actualy 1 hour to see the castle). We arrived at 19:30 and could arrive at 20:30. You have to see everything fast. But for us was worth it. If you have time, do 1 day in Bath and Stonehenge and 1 day in Windsor. (read more)
★★★☆☆
“Everything too rush”
Written on: 15/07/2012
Everything was too rush, me & my friend could hardly enjoy. Heavy rain in Stonehenge (though i know this couldnt be predicted). However, we dont even have enough time to buy souvenirs after we finish the circle. Especially the part in Oxford. There's no opportunity for us to take picture at all. The tour guide went too fast that we need to chase him up. Less than 45mins free time & we are not familar with the place, the tour guide didnt even know if some of the attractions are open for... (read more)
★★★☆☆
“Canterbury Cathedral and Leeds Castle”
Written on: 14/07/2012
I most enjoyed our guide's knowledge, interest and colorfully-positive personality! His stories were fun, educational, and interesting. Even the 'corny' jokes were great! There was a bit of a misunderstanding in regards to an Italian couple on our trip, and I feel our guide handled the situation professionally and conducted himself masterfully. Downside: I wish the trip time would have been extended. For the cost, I felt it was a very short trip. If I remember correctly, we had only 90... (read more)
★★★★★
“Tour with lots of humour”
Written on: 14/07/2012
The tour started off with some confusion but was soon sorted out by our very capable guide Kevin. Weather not that great but that,s not your fault. Had a great day. The tour guide as I said by the name of Kevin was fantastic telling us lots of info and joking all the way. His fluent Japanese as there quite a few on board was delightful. We were dropped off at convenient locations to get home easily and I would highly recommend the tour for other people. Thank you (read more)
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Showing 11 - 20 of 59 Reviews
★★★★★
“Amazing Tour Company!”
Written on: 05/07/2012 by amiejo86
Our tour was both educational and fun. We had an amazing tour guide as well as a polite bus driver. Everyone was very knowledgeable and offered the tour in multiple languages! The tour offered plenty of time at all stops and made sure we were well taken care of to minimize time spent waiting to get into the attractions. With the company and tour guide taking care of everything, it was a very stress-free fun day! We also appreciated getting some time to look around on our own and were even... (read more)
★★★★★
“pleasant trip with entertaining guide”
Written on: 05/07/2012
Comfortable buses, punctual and interesting tour guide. Went to see Windsor Castle, Oxford and Stonehenge. It was worth the money. The only critique is that buses do not take you back to your hotel, they stop at Victoria station. (read more)
★★★★☆
“Evans Tour Review”
Written on: 05/07/2012 by lizzytoo
Read reviews on the internet on good tours that my uncle and I could join and I saw a lot of good reviews on Evans & Evans Tours so decided to give it a shot. Overall the tour was excellent and the tour guide was most helpful and friendly. The only drawback is the limitation of time as due to weekends, queues were long and we wasted some time queuing especially at Windsor Castle. Also, I personally think the tour in Bath could be extended just a little longer as there were so much to see... (read more)
★★★★☆
“Informative, fun, friendly”
Written on: 29/06/2012 by Sebra (1 review written)
Stonehenge was closed the one day I booked the tour - something that was only told to me on the day of the trip. However, our funny, kind, intelligent guide Lesley and our clever drive did all they could to get us close to it, so we had at least a view of it. Lesley's commentary really made the trip for me. I really enjoyed it. (read more)
★★★☆☆
“los tres sitios son dignos de vista pero muy rápida”
Written on: 26/06/2012 by RIUSVERDU
Los tres sitios son dignos de visitar pero se hizo de forma muy rápida. Bath y Stonehenge no da tiempo a escuchar todas las explicaciones del audio. La visita a la catedral de Salisbury la hicimos prácticamente corriendo. El grupo era en inglés y español y la guía no traducía al español todo lo que explicaba en inglés. Se nos dijo que no se pararía para comer al mediodía porque no había tiempo, pero no nos indicaron el momento idóneo para comprar el almuerzo. Tuvimos que ir... (read more)
★★★★☆
“I would recommend it 100%”
Written on: 22/06/2012
Very well organized, no queue at ticket office, nice acknowledged guide, on the way back we have been dropped where more convenient for us (on the way to Victoria). Very busy day, but very well organized, I did not feel the rush and it has been a pleasant day. (read more)
★★★★☆
“Enjoyable, Informative Trip”
Written on: 19/06/2012
Good day out, very informative tour guide. Could have left earlier to allow us to spend more time at Windsor Castle and Bath. Everything was great! Thanks (read more)
★★★★★
“Leeds Castle and Canterbury Cathedral”
Written on: 18/06/2012
Excellent tour. Our guide was extremely informative with just the right amount of humour. We particularly loved Canterbury cathedral and could have spent an extra hour or two there. We also decided to skip lunch and spend more time looking around . Highly recommended. (read more)
★★★☆☆
“There's never enough time!”
Written on: 16/06/2012
We signed up for the Windsor, Bath and Stonehenge day tour with Evans Evans. We knew we were being ambitious but we only had three days in London and wanted to make the best of it! For the very same reason, we were quite worried when the coach arrived late. Consequently our time at Windsor was cut short. We had hoped to enter via some sort of fast track but the queue for group tours was so long we began to wonder if we had made the wrong decision. By the time we got to the State Rooms we... (read more)
Eurotraveller4's Comment
Written on: 16/06/2012
Thank-you for the feedback.
Our tours are scheduled to depart from Victoria Coach Station at 9am sharp. I don't know the specific details of your tour, but normally a delay with the morning pick-up will not impact on the tour itself. The morning pick-up service covers over 60 hotels across London and the timings are sometimes affected by traffic, but they have a 30 minute buffer built in and are due to arrive at Victoria by 8.30am, giving you time to change onto your tour coach for the 9am departure.
But as I said, I don't know the specific details of your tour and if there was a significant delay with the morning pick-up service, it would have impacted ALL tours departing that morning (and Evan Evans would likely receive a fine). If this happened the morning of your tour, I do apologize, but it certainly isn't a common occurrence.
Queuing to go into Windsor Castle can be an issue during the summer and is something that Evan Evans monitor very closely. Windsor Castle is a very popular attraction and as it's an official residence of The Queen, security is tighter than at most other venues. Evan Evans work closely with the Royal Collection to try to minimize delays.
More time at Windsor Castle would definitely be better, also more time in Bath. Unfortunately this isn't possible on this particular tour and we can't extend the duration of the tour due to EU restrictions on driving hours. A possible solution would be to set up tours that don't visit as many places - maybe just Stonehenge and Bath, or Windsor Castle and Hampton Court ... or just Windsor Castle. We have tried this in the past - sadly they don't sell nearly as well, but tastes change and it might be time to give it another try.
As for a detailed itinerary, I do include estimate times on the website in the FAQ section.
http://www.discount-london-tours.com/faq/
Our tours are designed to take you to places you wouldn't have been able to visit as easily on your own. On the Windsor, Stonehenge and Bath tour, we usually spend 2 hours at Windsor, 2 hours at Bath and 45 minutes at Stonehenge. This gives you a "taste" of each destination, but there really isn't a lot of time at any one place.
Best Regards,
David
www.discount-london-tours.com
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★★★★★
“Such an easy and conveniante way to do this trip”
Written on: 15/06/2012
It was such a comfortable journey on a new and clean bus with a very skilled driver behind the wheel. VIP and other discount vouchers one gets on the arrival to , made a whole lot of difference to my pocket. This was not my first time in the village but believe this is the most convenient way to visit it... will be seeing you again very soon. The only think I didn't like is that there was someone with a smelly food on the bus, this should not happen. (read more)
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Showing 21 - 30 of 59 Reviews
★★★★☆
“Stonehenge, Oxford, Windsor”
Written on: 15/06/2012
Our group felt rushed at Windsor and I think 1 more hour would have been better, so maybe cut Oxford out or have less time at Oxford and more at Windsor. Otherwise a great tour. (read more)
★★★★☆
“fantastic tour guide, organized tour”
Written on: 13/06/2012
Very happy with the tour guide who was well-informed, very good presenter and considerate. (read more)
★★★★★
“A splash of Bath, mystic Stonehenge and grand Salisbury ”
Written on: 09/06/2012
The tour was extremely good value for money considering you travel almost 400km around some of the most important sights in London. The buses were comfy and temperature well kept. I had no trouble relaxing in them when we saw the sights. The tour guide that we had was very nice and helpful. She kept us all entertained and I found I learnt quite a lot from her stories of old england. She was pleasant, kept everyone on time and happy. Best tour to go on! Would reccomend it to anyone. We had... (read more)
★★★★☆
“Sarah's joy!”
Written on: 08/06/2012
Picking up other customers at various hotels took way too long, like almost 2 hours, and shortened our time at Winsor and Oxford. We hardly had time to pick up some food and water. The saving grace was Stonehendge. My granddaughter was ecstatic about being able to walk among the stones. I think it would be better to start and end the tour in the same place. Victoria Coach Station would seem an easy place to get to and from. We totally didn't expect to spend so much time picking people up.... (read more)
★★★★☆
“Leeds Castle, Canterbury Cathedral & Dover”
Written on: 29/05/2012 by Fuckoffssmarmybastards
I took the Leeds Castle, Canterbury Cathedral & Dover tour. Initially I was most interested in Dover but this part of the trip turned out to be a complete waste of time. On the other Leeds Castle and Canterbury Cathedral more than made up for it. Still, if you want to see the white cliffs of Dover this is not the way to go. The view of the distant cliffs is marred with ugly infrastructure such as highway overpasses and ferry terminals and the cliffs are barely visible at all. (read more)
★★★★☆
“Great, I had a good time”
Written on: 25/05/2012
This tour let me know a lot of places and interesting stories about London, Oxford and Stonehenge in a few hours. I really had a good time and I feel like I achieve one day of my trip in a good way thanks to that. Besides, the tourist guide was excellent and she always had something interesting to tell. (read more)
★★★★★
“Fun and memorable tour!”
Written on: 24/05/2012
We had a great time with Evan Evans. The courtesy pick-up was great and the bus was very clean and comfortable. Our tour guide was amazing as well, providing us with loads of facts and details for each place that we visited. This tour is definitely worth every dollar because you get to see so much in just one day, and you don't have to worry about driving to these places on your own. We have no negative criticisms for this tour and we enjoyed every minute of it! I would definitely... (read more)
★★★★☆
“Muy bonito pero todo muy rapido”
Written on: 24/05/2012
El tour es muy bonito, la verdad es que lo recomiendo. Pero si tengo que encontrar algún defecto es que la visita es demasiado rápida, a penas hay tiempo de ver lo indispensable y cuando vuelves a subir al bus te la sensación que te ha quedado algo por ver. (read more)
★☆☆☆☆
“Not Impressed With Evan Evans”
Written on: 21/05/2012 by stephi.campbell (1 review written)
My boyfriend and I booked tour 29: Windsor Castle, Oxford and Stonehenge tour at sunset on May 11, 2012. We chose this tour simply because of the opportunity to go inside the stones at Stonehenge; however, our actual tour was a disaster from beginning to end. The tour bus was 45 minutes late picking us up from our pick-up point. I wasn't aware that it was an "audio guide" at Windsor Castle and would have much preferred our actual tour guide. The State Apartments were closed that day and we... (read more)
Eurotraveller4's Response to stephi.campbell's Review
Written on: 22/05/2012
Dear Stephi
I'm very, very sorry - this tour was certainly not up to our usual standards.
I've spoken to the Evan Evans operations team and apparently there was a delay at the first pick-up, which impacted on the entire day. The Windsor Castle state apartments were closed on the 11th, we list these dates on the website, but still operate tours because we can still go into the castle grounds and see Queen Mary’s Dolls House and St Georges Chapel.
But there is no excuse for missing out at Christ Church and Stonehenge. While you were able to go into Christ Church, the dining room closes early, which must have been a big disappointment; and you should have been given at least 45 minutes at Stonehenge. There wasn't a double booking, but we do have a fixed time slot and we arrived late.
As you say, you paid a lot of money for the tour and we did not deliver the product as promised. We will be giving you a full refund for this tour, and if you (or a friend) would like to book another tour with us, please let me know and we can arrange a 50% discount.
Regards, David
www.discount-london-tours.com
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★★★☆☆
“Not a English Speaking Tour”
Written on: 17/05/2012
I was really disappointed that Discount London Tours DID NOT disclose that their English Speaking Tours are sometimes paired with another Language Tour. If I knew my tour would be conducted in the English and Spanish languages, I would not have joined. Instead, I would have joined and happily paid for an English Speaking Only Tour. I felt it was dishonest that the company did not advertise our tour to be MULTILINGUAL. Aside from that very annoying and displeasing factor (my biggest... (read more)
Eurotraveller4's Comment
Written on: 18/05/2012
I'm sorry about this - it's certainly not our intention to mislead anyone.
Most of the tours are English-speaking, but Evan Evans also operate a few tours in Spanish and in Japanese. Depending on booking numbers, they may operate these as separate tours or together on the same coach with a multilingual guide.
Unfortunately this is not something we know in advance. We know what days the Spanish and Japanese tours operate, but don't know whether they will run separately or together.
I have added a FAQ page to the website to cover some of the questions/issues raised by these reviews.
Regards, David
www.discount-london-tours.com
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Showing 31 - 40 of 59 Reviews
★★★☆☆
“Good to give an overview to the promised points. No more”
Written on: 16/05/2012
Promoted like "Spanish Tour" but it was a bilingual "english-spanish" tour. Very poor explanation at the W.Castle. Then you are alone. The visit to Oxford is only to see the School. About the city, nothing. Then, during the return to London, the Guide asking for a tip for the Bus Driver.........hummm. (read more)
★★★★☆
“Very good tour!!”
Written on: 14/05/2012 by IruN
We really enjoy it! The only con is the time you can spend in each place, we think that we needed a little more time, specially at windsor and bath. But the service and the guide where really good!!!! (read more)
★★★★★
“Great way to visit these!”
Written on: 14/05/2012 by LRSKIER (1 review written)
Professional tour fulfilled by Evan Evans tours. Full day, relaxing having a driver and guide yet busy with 3 sites to see and visit. Pickup at hotel timely. Comfortable motorcoach. Lunch on your on, bring one or purchase along the way. Layer CLothing. Sunshine, rain, wind we had it all. We had 2 hrs at Windsor, 1.5@Bath, and .75@Stonehenge. Just enough to see but not if you want to have an extended visit. Then you should do them or that portion on your on. No dislikes, got exactly what... (read more)
★★☆☆☆
“It could be better”
Written on: 11/05/2012
First of all, I believe that it is not a good idea that the buses do not have bathrooms. Sometimes a trip can last for up to 3 hours as was our case, and it is way too much time to go without at least making stops if there are no bathrooms. There was a person in the group with whom I went who desperately need to go to the bathroom, while reaching Bath, and when we asked our tour guide lady to please stop, she did nothing about it and told us to wait. It was an emergency and I don´t believe... (read more)
Eurotraveller4's Comment
Written on: 14/05/2012
Thank-you for the feedback.
I'm sorry that your experience was not a good one.
Our tour coaches do NOT have toilets on-board (and to the best of my knowledge, neither do any of the other major London Tour Operators), but we make frequent stops and it's rare that we ever drive more than 3 hours without a stop.
On the tours I've been on, the Guides are constantly reminding passengers to use the toilet before boarding the coach ... but they are also authorised to make emergency stops if necessary.
I don't know why the Guide would/could not stop this time, but if you would like to contact Evan Evans Tours directly and provide details of the tour, travel date etc, I'm sure they can investigate.
Regards, David
www.discount-london-tours.com
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★★★★★
“I love London!”
Written on: 11/05/2012
I love london and I so love discount london tours! When we were in London, I got most of our tours at Discount London Tours and everything was just superb! Tour directors were awesome esp Trudie and John! We love them dearly ;) Nothing to like so far. (read more)
Eurotraveller4's Comment
Written on: 14/05/2012
Thanks - we love London too :)
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★★★★★
“An interesting experience”
Written on: 05/05/2012 by Raven77
the tour was good, and the guide was very good, spoke very clear and good English, interesting subjects, he knew a lot about English history, and knew how to tell it in a way that keeps listeners' attention, it was a very good experience, the only thing that was negative was the booking of the tour: I could not book via the Internet using my first name (Walter) because it contains the word 'alter' which triggers a warning about viruses or whatever, so I had to book writing 'W.' instead of... (read more)
Eurotraveller4's Response to Raven77's Review
Written on: 11/05/2012
Dear Walter
Thank-you for the review, I'm glad to hear you enjoyed the tour.
With regards to the "walter/alter" issue - this is one of a number of measures we take to protect our database from hackers, but I'm sure we can figure out a solution that is less likely interfere with the booking process. We do have Walters in the UK :)
All the best,
David
www.discount-london-tours.com
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★★★★★
“Good Tour. Well planned. Well informed guide. ”
Written on: 29/04/2012
Good Tour. Well planned. Well informed guide. (read more)
★★★★☆
“Absolutely wonderful”
Written on: 26/04/2012
It was very good with Stone Henge. I and my sister were wonderful about it and the weather was good as well. (read more)
★★★★☆
“Friendly knowledgable guides”
Written on: 25/04/2012
My parents went on the Stonehenge Bath Salisbury tour and thoroughly enjoyed the tour & the guide made it very interesting. Highly recommended for a day's break in London (read more)
★★★★★
“I knew the tour operator and was just pleased to get...”
Written on: 25/04/2012
I knew the tour operator and was just pleased to get their tour at a reduced price. (read more)
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Showing 41 - 50 of 59 Reviews
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Eurotraveller4's Comment
Written on: 18/09/2012
Thank-you for your feedback
We have very little information to go on, but on the day we believe you travelled with us, there were two Stonehenge tours with female guides.
We've asked the coach company to check the tachometers on these two coaches and they've advise us that the vehicles were parked at Stonehenge for 41 and 46 minutes. This is about right as our schedule requires them to stop at Stonehenge for approx 45 minutes.
Both Guides were Blue-badge, which is the highest guiding qualification in Britain. It's unlikely that either are "lacking in information", but without more information, it's difficult to speculate on your specific experience.
Regards, David