Never again

Archers Holidays - www.archersdirect.co.uk
★★★☆☆
3.3
54.0% of users recommend this
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  • Value For Money

stamphaven's review of Archers Holidays - www.archersdirect.co.uk

“Never again”

★★☆☆☆

written by stamphaven on 22/09/2015

8 day Rhine/Moselle cruise Sept 2015. Usual Archer mess up with tickets, and interminable waits on phone calls. Promised call backs and emails not received. No compliment slips or apologies received when correct tickets eventually received. Poor show. Accommodation best described as 'snug'. Other guests on this trip also had appalling cabin fiascos which were not resolved. Food very average, but chef did provide one good meal on the last evening, which proved it could be done. We had lunch ashore on three occasions,obviously at our own expense, but well worth it. Great play made of 'complimentary' tea or coffee - morning and afternoon - big deal. Don't dare ask for a second cup though!!
Good scenery and some interesting stop off places.
Can't blame Archers for the inclement weather, but suffice to say we will NEVER travel with Archers or Cosmos (the parent company)again.

Very poor value for money in one of the supposedly top cabins.

M & J

  • Boat

    Type of Tour

  • 8 Days

    Lenght of Tour

  • archers direct

    Tour Operator

  • Value For Money

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