Accident in North America

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Reed36's review of Archers Holidays - www.archersdirect.co.uk

★☆☆☆☆

“Accident in North America”

Written on: 14/08/2014 by Reed36 (1 review written)

Last year my husband completely tore his quadruceps tendon in the car park of the farmers market hollywood. We were on day 2 of 16 day tour of the west coast of the usa. Totally no back up from archers with the the process of getting home. Coach just drove off leaving us abandoned. After hospital diagnosis an operation was advised to be done within 9 days. Taxi from hospital to hotel (where the tour was next due). Tour guide said he was advised not to "say too much" and asked us to sign a curtailment of holiday document, on the threshold of the hotel room "as he was not allowed to enter". Next day the coach went on to the next destination of the tour without us. After that no communication from archers. Beware when you go on holiday with this company if you have an accident you are on your own.

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  • 16 days

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