Customer service? - non existent

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Gauthierky31's review of Archers Holidays - www.archersdirect.co.uk

★☆☆☆☆

“Customer service? - non existent”

Written on: 02/07/2014 by Gauthierky31 (1 review written)

If I could have had minus stars I would have chosen it. I booked a cruise in July 2013 for departure Sept 2014. I have lost count of emails and phone calls just to receive a confirmation. Everything was ignored until I had to cancel for medical reasons. To sum up: Archer's: an everyday story of mismanagement.

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