Ticket Tree www.tickettree.com Reviews

Ticket Tree www.tickettree.com
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★★★★☆
4 / 5
From 5 reviews
80% of users recommend this

  • Selection of tickets available

  • Ease of ordering

  • Customer service

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Latest Reviews

★★★★☆
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“Excellent value”

Written on: 21/05/2013 by 50nichola (1 review written)

Booked theatre deal with Ticket Tree. Seats for The Bodyguard were great and hotel very good. Thanks for organising, the deal was good value for money. Would not hesitate to book with Ticket Tree in the future. (read more)

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★★★★★
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“Excellent and Efficient Personal service”

Written on: 09/04/2013 by podaa

A few weeks ago myself and my husband fancied a last minute London theatre break to see Warhorse. We tried booking directly but couldn't get tickets, I then stumbeled across Ticket tree and I am glad I did! I booked on line and then neeeded to follow up with telephone conversation as my printer was broken. The person on duty was excellent, personal and very friendly.He also phoned me back next morning to confirm my tickets and hotle booking has all come through. THis perosnal touch was... (read more)

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★☆☆☆☆
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“Useless - 'mixed up' hotel booking and ruined holiday”

Written on: 02/03/2013 by CarefulConsumer (2 reviews written)

Absolutely useless company. Booked a hotel stay through them for a Christmas trip, only for them to send a brief last minute e-mail saying there had been a 'mix up' and the rooms I'd booked were no longer available. This then meant I had to cancel the entire trip, disappointing family and friends who were travelling from around the country to go with me. Then, in the evening of what would have been the first day of the trip, the rooms were available - but obviously far too late for anyone... (read more)

Tickettree.com's Response to CarefulConsumer's Review

Written on: 03/04/2013

Hi, I'm Phil Allen, a director at TicketTree.com.

Given that we have very few complaints it was quite easy to find the booking that this review relates to. We did our utmost to contact you with the contact details provided by yourself to inform you that there was possibly an issue with your booking, when you got back in touch with us a week later, on the day of departure, to say that you were unhappy we got back to you within 20 minutes to confirm that everything was as originally booked (upgraded even). We strive to offer an excellent service and when we do make a mistake we certainly learn from it, hence why we've been around to celebrate our 10th birthday last year.

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★★★★★
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“Helpful and Understanding”

Written on: 24/10/2012 by areviewer2012 (1 review written)

Bit of a mix up when the tickets were booked by a third party (dates did not match) but the staff at ticket tree came through and saved the weekend. (read more)

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★★★★★
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“Ticket Tree”

Written on: 29/08/2012 by 111KA (0 reviews written)

I have no connection with this firm but due to my experiences thought I would recommend them. I am sure there are other firms with possibly even better deals but tickettree.com really worked for me ........ OH wanted to see a production at National Theatre .... completely sold out but she had found some £47 tickets on the internet (legit) going for £61 .... so for two of us £122 + CC charge + booking fee. On top of that we needed a hotel for the night + train down and back ~ I could see... (read more)

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